Many customers experienced significant delays in delivery times, with some orders taking over two hours to arrive.
Order Accuracy
There were multiple complaints about incorrect orders, including wrong items and missing toppings.
Food Quality
While some customers praised the food, others reported issues with soggy pizzas and lack of toppings.
Service Experience
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and lack of assistance.
Positive Highlights
Despite the issues, several customers expressed satisfaction with the taste of the food, particularly the breadsticks and certain pizza options.
ES
Eric Shafer
Nov 5, 2025
2.0
Our order was 40 minutes late arriving. This was the first time this has happened but it delayed the start of our activity.
JM
Jason McHaney
Nov 2, 2025
1.0
Please Read your orders carefully before making. I got the exact opposite of what I wanted.
SR
Scott Rovner
Oct 31, 2025
4.0
carry out was fast , and what we ordered was great.
SS
Shy Slater
Oct 25, 2025
5.0
Gabriel gave us amazing service even brought the food out to my car after it cooked earlier then quoted
MK
Michael Klingenberg
Oct 1, 2025
5.0
Whoever they had on Saturday night should be proud of their work! Best Northern Lights experience so far, and that's saying something for my favorite pizza joint
Frequently Asked Questions About Northern Lights Pizza (114)
Where is Northern Lights Pizza (114) located?
Northern Lights Pizza (114) is located at 104 3rd St SE, Altoona, IA 50009, USA.
What type of food does Northern Lights Pizza (114) specialize in?
Northern Lights Pizza (114) is a pizza restaurant offering Italian cuisine.
How can I contact Northern Lights Pizza (114) for inquiries or feedback?
You can call them at +1 515-967-4300 or email feedback@northernlightspizza.com.
What is the best way to reach Northern Lights Pizza (114) using public transit or after visiting nearby places?
Northern Lights Pizza is centrally located near several businesses such as American Family Insurance and Black Silo Coffee Roasting Co., making it easy to find. You can stop by these recognized places to help guide you if you're new to Altoona.
Are there any local attractions near Northern Lights Pizza (114) where customers can visit before or after enjoying their meal?
Yes, customers can visit local attractions like the Altoona Area Historical Society museum and Thomas Mitchell Park at Polk County Conservation Campgrounds, both nearby for a pleasant outing.
Can I combine a visit to Northern Lights Pizza (114) with a spa or beauty treatment nearby?
Absolutely, there are several spas and beauty salons close by, including J & Company Spa, Royal Massages, and Style by Desiree Salon and Boutique, perfect for a relaxing day around your meal.
What is the timezone for Northern Lights Pizza (114) in Altoona?
Northern Lights Pizza (114) operates in the America/Chicago timezone.
Does Northern Lights Pizza (114) have any special messages for customers?
Yes, their featured message invites customers to call today to learn more.
Are there nearby places where I can get coffee or a snack near Northern Lights Pizza (114)?
Yes, Black Silo Coffee Roasting Co. is a nearby cafe where customers can enjoy coffee and snacks before or after their visit to Northern Lights Pizza.
Is Northern Lights Pizza (114) close to any insurance or legal service providers in Altoona?
Yes, several nearby businesses include American Family Insurance, Nationwide Mutual Insurance Company, and Deborah L. Johnson Law Office, useful if you need insurance or legal services near the restaurant.