McDonald's

3.3
1074 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3734 8th St SW, Altoona, IA
50009, United States

Hours

Reviews

3.3
1,074 reviews
5 stars
324
4 stars
220
3 stars
221
2 stars
78
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the taste and quality.

Staff Performance

While some customers praised friendly staff, others criticized management and employee behavior, indicating inconsistency in service.

Cleanliness

A few customers noted that the location was clean, but this was overshadowed by complaints about food quality and service.
  • JH
    John Hascall
    Dec 5, 2025
    1.0
    Drive up line was soooo slow. Burger tasted like rubber. Not going back
  • KB
    Kevin Bails
    Dec 5, 2025
    1.0
    Manager during lunch was running around like a chicken with their head cut off.. it made the whole environment feel chaotic and stressful eating there. There was an issue which caused a long wait time and nothing was done above and beyond to remedy it.
  • PS
    Paedyn Shaw
    Nov 10, 2025
    5.0
    The customer service was great. I got my food fairly quickly. For some reason the food at this location tastes ten times better. I would drive out of my way to go here.
  • AC
    Asa Curtis
    Oct 30, 2025
    3.0
    Overall it was an average McDonalds. Not the best, but not the worst. There was almost no wait time as far as service but that meant I got a cold big Mac, Not the ideal trade-off. Service was ok. And the big Mac I got was ok at best. It was NOT hot, it just tasted cheap (which it was). Overall if your in a pinch and need something quick this will work but go across the street to B-Bops for better food and better service.
  • BM
    Bruce Miller
    Oct 27, 2025
    4.0
    8 I stop and grab breakfast here at least once a week on my way to work. The lady working the front window is always courteous. Never really a long wait even mornings where there's cars lined up and they've never gotten my order wrong Large caramel iced coffee and two sausage McMuffin s

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Altoona, IA?

McDonald's in Altoona is open daily from 5:00 AM to 11:00 PM, except Thursday through Saturday when it closes at midnight.

What are the delivery service hours for McDonald's in Altoona?

Delivery is available from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight Thursday through Saturday.