McDonald's

3.4
1421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2951 Adventureland Dr, Altoona, IA
50009, United States

Hours

Reviews

3.4
1,421 reviews
5 stars
465
4 stars
316
3 stars
262
2 stars
118
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times for orders and frequent mistakes in order fulfillment.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash overflowing, contributing to a negative dining experience.

Staff Attitude

Many reviews highlighted rude and inattentive staff, with several customers expressing dissatisfaction with the management's handling of issues.

Food Quality

While some customers enjoyed their meals, there were consistent complaints about food being cold, undercooked, or incorrect.

Drive-Thru Experience

The drive-thru service was noted to be faster and friendlier compared to the inside service, although it still faced issues with order accuracy.
  • MY
    McKenna Young
    Nov 12, 2025
    1.0
    Really McDonald's? Really? Do employees not know how to do basic things like fill a cup correctly? I bought 2 large lattes that are just slightly over halfway full. If I wanted medium lattes, I would've bought medium lattes, not large lattes. What a ripoff.
  • BB
    Brenda Bodkins
    Oct 28, 2025
    3.0
    Left and went elsewhere. Personal experience.
  • GG
    Grace
    Oct 25, 2025
    1.0
    Made me wait 10 mins for coffee and didn't give me any of the things for my meal.
  • AS
    Andrea Smith
    Oct 15, 2025
    1.0
    Was missing my big mac
  • AL
    Aidan Landis
    Sep 27, 2025
    1.0
    Staff is inattentive and rude. Table tents are scattered around the insanely filthy lobby, and no tables are clean + trash bin doors are wide open. 4 managers are present, not one of whom is attending front of house / register area. Furthermore, my sandwich had some kind of papery strands mixed in with it, perhaps some packaging that the cook forgot to remove. Lastly on two separate occasions I saw line cooks cough directly into their hands and then continue to cook. I do not recommend coming to this location, and I highly advise that the health inspector / department of health be contacted.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2951 Adventureland Dr, Altoona?

McDonald's in Altoona is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 2951 Adventureland Dr offers drive-thru service daily from 5:00 AM to 12:00 AM.