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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(381 reviews)

Business Details

3053 8th St SW, Altoona, IA
50009, United States
(515) 864-7722
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Altoona, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3053 8th St SW, Altoona, IA
50009, United States

Hours

Reviews

3.7
381 reviews
5 stars
181
4 stars
74
3 stars
29
2 stars
27
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and substitutions without notification.

Speed of Service

Customers frequently mentioned long wait times, both in drive-thru and in-store, leading to frustration.

Product Availability

Several reviews noted that popular items, especially donuts, were often out of stock, disappointing customers.

Mixed Quality

While some customers enjoyed the coffee and food, others described it as inconsistent, with complaints about taste and freshness.
  • CO
    Charitie Olson
    Feb 18, 2026
    1.0
    Not friendly workers treat there Job as a chore and not enlightening and won’t answer there phones. Ruined my coffee they answered then hung up on me. What a very unpredictable and unprofessional store was great when the man was working there now it’s gone to shit 100% dont recommend this dunkin
  • DS
    Diana Snow
    Feb 17, 2026
    2.0
    I ordered the strawberry donut holes but what I got were the Valentine's donut holes
  • AW
    Alyssa Wheeler
    Feb 14, 2026
    1.0
    I was very disappointed with my visit today. I ordered on the app the night before so I would make sure to get the special edition, Valentine’s Day donut. They charged my account and said I could pick it up at the time I put down. I get there and go to the pick up area and tell them I am here to get my donuts I pre ordered. They the told me they are out of the donuts I already paid for!! They told me I could get something else but all the other donuts they had I didn’t want. I am very upset since I was looking forward to eating the donuts I paid for in advance. I believe the people who pre pay on the app should get the donuts/food they ordered.
  • PC
    Paul Cannova
    Feb 3, 2026
    4.0
    Donuts are good, selection wasn’t great
  • KW
    Kylie Warner
    Feb 2, 2026
    1.0
    Only reason giving 1 star is because they were fast with my order but also that’s probably why my hash browns were stale and hard and my coffee which I got the cocoa cloud latte with 3 sugars and 2 creams and it was horrible, they definitely did not put any type of sugar or chocolate syrup in it, tasted just like a regular coffee with nothing in it.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Altoona, IA?

Dunkin' in Altoona, IA is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' Altoona offer delivery and curbside pickup services?

Yes, Dunkin' Altoona offers both delivery and curbside pickup options for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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