Wendy's

3.9
422 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
94-1040 Waipio Uka St, Waipahu, HI
96797, United States

Hours

Reviews

3.9
422 reviews
5 stars
186
4 stars
112
3 stars
56
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrect items.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness in the restaurant and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long waits and order inaccuracies.
  • CM
    Community Member
    Sep 18, 2025
    1.0
    The service is beyond horrible. Rude unprofessional employees
  • RS
    Rene Silva
    Aug 19, 2025
    2.0
    I really don't want to talk bad about this place. But I think the sanitation can be worked on.
  • SM
    Sycho Motorsports
    Jul 23, 2025
    3.0
    A few different times, asked for no lettuce and they put it on anyway.
  • KK
    Katie Kittrell
    Jun 19, 2025
    1.0
    Pulled into the drive through with two cars ahead of me at 7:13PM tonight. Finally got to order at 7:32. Baconator no mayo or ketchup. Staff apologized and said they were short staffed. (Completely empathize with them, not their fault.) However, after being trapped in a drive through I couldn’t leave and getting my horrible incorrect food at 7:47… they need to figure something out. No napkins, burger wasn’t even close to what I ordered, cold and smashed together… I had to use my shirt to wipe off the fries from the salt. Never again. Shut down the inside or drive through if you can’t manage. I just wasted $13.00.
  • RR
    Ryan
    Jun 15, 2025
    4.0
    Going to the Wendy's was pretty good. I went there to try out the ice cream because I was comparing ice creams from lots of ice cream places and the ice cream was a little disappointing. It was super light and airing, which is good for some people, but not for me and it was also like very icy not great. They're fine. Drinks were good though.

Frequently Asked Questions About Wendy's

Is Waipahu Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.