Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
496 reviews
5 stars
191
4 stars
118
3 stars
88
2 stars
32
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including wrong orders, slow response times, and unhelpful staff.
Food Consistency
Many reviews highlighted inconsistency in food quality, with complaints about soggy fries and incorrect items.
Customer Experience
Some customers praised friendly staff and good service, while others noted negative interactions and a lack of attentiveness.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly with the restroom and overall store condition.
Local Menu Offerings
Positive feedback was given for unique local menu items, which some customers found enjoyable.
- EDEric DutchOct 15, 20255.0Staff here were really nice locals.
- MWMele WOct 13, 20253.0I don’t understand why the coffee can’t be made the same each time. They raise the price of the iced coffee and last two time I got was junk. I order flavored coffee and they forget to put it. Just tastes like watered down water and cream. Won’t get the coffee here again for long time unless coupon cuz waste of money junk.
- PDPashyn DelacruzAug 14, 20251.0Saw braddah in there drinking my soda before handing it to me, and it was a kids meal for a KID. They did nothing about it.
- TNTim NguyenAug 12, 20254.0Like every other McDonald
- RARoselani Kalalau AhlooJul 3, 20251.07/2/25 @ 9:45pm Just went to Mac Donald’s on Eha street. I asked the cashier make sure the fry’s are fresh. He gives me the bag rolled up. I opened the bag the fries was soggy and warm. I told the cashier this is not fresh fries. He takes it back and then the manager Jarred whisper something to the cashier and laughs. Cashier then hands me the bag here you go I checked it again all he did was drop it back in the deep fryer and gave it back to me.. I told the manager this is not fresh. He lied straight in my face. Till i told him I use to be a cook and I know that is not fresh fries. Bad service when a manager lies. He should be dismissed from his job.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 790 Eha St in Wailuku, HI?
McDonald's in Wailuku, HI is open daily from 5:30 AM to 11:00 PM.
What are the delivery hours for McDonald's in Wailuku?
Delivery service is available every day from 6:00 AM to 10:00 PM at McDonald's in Wailuku.
Does this McDonald's location have a drive-thru? If so, what are the drive-thru hours?
Yes, the McDonald's at 790 Eha St features a drive-thru open daily from 5:30 AM to 11:00 PM.
What payment methods are accepted at the McDonald's in Wailuku?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can customers order food from McDonald's through a mobile app?
Yes, customers can order through the McDonald's App available on iOS and Android, with quick ordering links provided.
Are there any special rewards programs available at this McDonald's?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What services does McDonald's in Wailuku offer apart from dine-in?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit after dining at McDonald's on Eha St?
After your visit, you might enjoy nearby spots like Wailuku Town Center for shopping, General's Chinese BBQ for more dining options, or the Mari Okinawa Cultural Center for cultural experiences.
Are there other food options near McDonald's at 790 Eha St?
Yes, nearby food options include General's Chinese BBQ, Blazin Steaks Maui, Pizza Hut, and Paradise Tropical Ice for various dining preferences.
What nearby services can assist customers visiting McDonald's at this location?
Nearby services include American Savings Bank for banking needs, Aloha Eye Clinic for eye care, and automotive services like PJs Garage Maui and MAC Auto Detailing for car maintenance.