Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
466 reviews
5 stars
213
4 stars
111
3 stars
67
2 stars
31
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others complained about stale or cold food and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Staff Friendliness
Some customers praised friendly staff members, while others noted a lack of engagement and poor customer service.
Operational Challenges
Customers expressed frustration with operational issues, such as the reliance on kiosks for ordering and limited dining options.
- EEEJan 4, 20265.0Staff was nice and prices were similar to mainland
- SPshrimant patelJan 1, 20261.0Average wait time is over 30 m, compared to other Mc Donald’s . Short staffed.
- AAAntonioDec 28, 20255.0So I'm on Maui something jumps out first joint hit straight to my left gland. Four days with crappy vocals. Should I be concerned?
- CTCody TakeyaDec 14, 20251.0ordered a drive thru order through the app an hour before they closed and they coned it off and the worker said they were closed. Google and Yelp says they close at 11pm. Ridiculous.
- KKKelvieNov 21, 20252.0Ordered Uber eats. I ordered tenders and fries and a mcdouble. Tenders were delicious, fries were old and garbage tasting, mcdouble was dry, old and disgusting. On top of it all they didn't give me any dipping sauces that I ordered. Yep, so here I am in a hotel room with tenders and fries without any dipping sauce. What a shame.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 7:00 AM to 10:00 PM.
Which payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer drive-thru and curbside pickup services?
Yes, this location offers both drive-thru service and curbside pickup for customer convenience.
Can I order McDonald's food via a mobile app at this location?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or through their online ordering links.
What kind of rewards program does this McDonald's location offer?
They offer MyMcDonald’s Rewards where customers can earn points for free food.
Which coffee shops are near this McDonald's in Wailuku?
Nearby coffee shops include Starbucks and The Coffee Bean & Tea Leaf, perfect for grabbing a coffee before or after your meal.
Are there any pharmacies or drug stores nearby this McDonald's?
Yes, Longs Drugs, CVS Pharmacy, and Walgreens are close by for your pharmacy and health-related needs.
What nearby attractions can I visit in the Wailuku area close to McDonald's?
You can visit the Kehalani Village Center, a local shopping center with a cinema, or relax at Big Beach Makena, a nearby beach and park.