Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
603 reviews
5 stars
228
4 stars
134
3 stars
128
2 stars
37
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff, particularly during busy times.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area.
Drive-Thru Experience
The drive-thru was frequently noted as slow, with complaints about long wait times and limited operational windows.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly prepared items.
Customer Service
Mixed feedback on customer service, with some praising friendly staff while others reported unprofessional behavior.
- DMDanielle McClishNov 14, 20252.0Unable to use restroom despite employees telling me they'd open it
- MTMaui World TravelersOct 20, 20253.0This McD's is the area's OG. That said, it has a very narrow drive thru that backs up into the parking lot that will 99% of the time block you in if you're dining in or picking up inside.
- JEJAM EstebanSep 27, 20253.0It's McDonald's but they have rice for breakfast
- RKRiyadh KhaddarAug 18, 20251.0One of the slowest drive thrus on Island. Two lanes, but only one is ever open, two windows but one is always shut. If I have to wait ten mins for a burger from the drive through, why shouldn't I just go to uptown?.
- MAMary AraoJul 24, 20251.0Went there on a Wednesday morning. Had sufficient parking. This was a really bad experience. My family and i come from oahu. My sister and i went to mcdonalds because we needed to use the restroom and we know we can always depend on mcdonalds. However we were turned away because we didn't want to purchase anything. We understand the reason but we didn't look like vagrants that would not be respectful of the property. However, we did purchase a drink. We then got escorted to the restroom by an assumed manager and got treated like we are not allowed to know the combination to enter. OBVIOUSLY NO HOSPITALITY AND FRIENDLINESS. We're still going to be in Maui for a few more days.... but i will be looking for another mcdonalds to go to.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2138 Main St, Wailuku?
McDonald's is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
When can I order delivery from McDonald's in Wailuku?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's on Main St?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I conveniently place an order for McDonald's at this location?
You can order online via their delivery site, use the McDonald's mobile app for iOS or Android, or order through their smart link.
Is there free WiFi available at McDonald's in Wailuku?
Yes, WiFi is available for customers at this McDonald's location.
What nearby points of interest can I visit before or after dining at McDonald's on Main St?
Nearby you can visit Good Shepherd Episcopal Church, enjoy baked goods at Maui Macaroons, or relax at the Culture Curl Studio beauty salon.
If I am visiting legal or financial services nearby, where can I find McDonald's for a quick meal?
McDonald's is conveniently located near several legal offices such as Shults Pamela B A Law Corporation, and financial services like James & Associates, making it a handy spot for a meal nearby.
How can I get to McDonald's in Wailuku if I am visiting the District Court or attending a service at A Cup of Cold Water Maui?
McDonald's is located close to the District Court and A Cup of Cold Water Maui, so you can easily stop by for food either before or after your visit to these locations at 2138 Main St.