Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
611 reviews
5 stars
231
4 stars
135
3 stars
129
2 stars
38
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which were often locked or out of order.
Drive-Thru Experience
The drive-thru was frequently noted as slow and problematic, with long wait times and issues with order accuracy.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly prepared items.
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported unprofessional behavior.
- LVL VJan 4, 20261.0The Store closes for Walk in every day super early and you can Order with a Car only thats crazy!
- JAJohanna AguilarDec 30, 20251.0The food was very delicious fresh & hot when we received it,but the customer service was the worst that I have experienced in a Mc Donald's! Lady in the front taking our order was super rude! I didn't even get her name but it was an older lady she was screaming at her employees & she got super angry when we asked to buzz open the bathroom for my daughter,she said to us"can't you see that I am busy I am the only one here in the front" & gave us the meanest look & buzzed the door open & was screaming "go,go hurry" to us. It was definitely a bad experience,because of the bad customer service,but the food was very tasty.
- DSD SGDec 30, 20255.0The staff is almost always friendly here and gives good service.
- AAAntonioDec 28, 20255.0So "DOO DOO" water can allow sunlight to cause an airborne virus?
- BMBrian MichaelsNov 25, 20253.0Not the best MacDonalds on island by any means.. Drive thru SUCKS to fit in ,but slightly better than Pukulani one.. and you order then wait, then navigate thru the smallest gap and HOPEFULLY don't scrape your truck.. then when you get to the window, they tell you they're not allowed to take anything bigger than a 20 dollar bill ? it should say so BEFORE you order and wait, because they WILL most certainly tell you "too bad too sad" Bathroom locked uo like Fort Knoxx, but still seems like a homeless person is living in there under the sink..
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2138 Main St, Wailuku?
McDonald's is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
When can I order delivery from McDonald's in Wailuku?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's on Main St?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I conveniently place an order for McDonald's at this location?
You can order online via their delivery site, use the McDonald's mobile app for iOS or Android, or order through their smart link.
Is there free WiFi available at McDonald's in Wailuku?
Yes, WiFi is available for customers at this McDonald's location.
What nearby points of interest can I visit before or after dining at McDonald's on Main St?
Nearby you can visit Good Shepherd Episcopal Church, enjoy baked goods at Maui Macaroons, or relax at the Culture Curl Studio beauty salon.
If I am visiting legal or financial services nearby, where can I find McDonald's for a quick meal?
McDonald's is conveniently located near several legal offices such as Shults Pamela B A Law Corporation, and financial services like James & Associates, making it a handy spot for a meal nearby.
How can I get to McDonald's in Wailuku if I am visiting the District Court or attending a service at A Cup of Cold Water Maui?
McDonald's is located close to the District Court and A Cup of Cold Water Maui, so you can easily stop by for food either before or after your visit to these locations at 2138 Main St.