At Wendy’s in Waianae, HI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Waianae, HI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, or long wait times for food.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant and restrooms, with some reporting unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, praising friendly staff and good food.
DK
dixie kalamau
Aug 12, 2025
1.0
Went to the drive thru on Mon August 08/11/25 @ 10:45pm just to order. 2 orders of 6pc nuggets w/bbq sauce and 1 order of baconator fries. So we go to pay for order the female employee w/red hair told us to park up front and our order will be right out. 30minutes later the same employee that took & rang our order up brought out our order. So we double check our order cause we always do and come to find out I was just missing the bbq sauce. The same employees the girl w/red hair was still outside So I figure asked if I could get the bbq sauce. Without saying anything " She looked at us "as if we was asking for to much and that we were somehow bothering her in a way. 1st of girly if you got it right the 1st time i wouldnt have to asked". But without saying anything she walks back slowly and she had us waiting another 10minutes just for sauce...SLOW, HORRIBLE, AND WORST CUSTOMER SERVICE EVER...NEVER GOING BACK...
JB
Joel Binkerd
Aug 11, 2025
1.0
This is the worst Wendy’s I’ve ever been to my entire life. The worst workers. No napkins, no ketchup. Messed up my entire order, and forgot my friends order. Took them 20 minutes to “make the food” and this is not based on one experiences, but two. Both were bad.
CH
chris hickman
Jul 31, 2025
1.0
Terrible experience at 3:20 pm on July 31st 2025. Not acknowledged by staff who just ignored us. We placed an order for two Frosty’s at the kiosk and it took 25 minutes to get them. Employees were slow moving like zombies. We were the only Caucasian customers on the premises and it was clear that we were being ignored on purpose. Other customers were getting their orders before us to include those in the drive-thru. I had to ask for a status on our Frosty's and the one employee said they were "short-handed" which didn't explain why others were getting their orders before us. I had to ask a second time for our order before it was filled. I spoke briefly with the heavy-set female manager and explained that we were being ignored and all she said was, "Sorry about that" with no other comments. Our experience here was awful and it was clear we were being ignored because of our race. This place sucked!!! Don't go there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waianae, HI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waianae, HI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (808) 445-6007.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 89-102 Farrington Wendy’s serve breakfast?
Yes, this Wendy’s location in Waianae, HI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's in Waianae, HI?
Wendy's in Waianae is open every day from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location offer drive-through service?
Yes, the Waianae Wendy's has a drive-through available from 6:30 AM to 1:00 AM daily.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's Waianae offers both delivery and takeout services. You can order through their app or website.
Does the Wendy's in Waianae serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's in Waianae accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Waianae for questions or feedback?
You can call them at (808) 445-6007 or reach out to their Customer Care team via the Wendy’s Contact page or live chat.
Where can I find the menu and pricing for Wendy's Waianae?
Menu and prices are available on their website or app by selecting the Waianae location.
Are there any nearby coffee shops if I want a beverage after my meal at Wendy's?
Yes, there's a Starbucks nearby where you can enjoy coffee or other beverages after your meal.
What other fast food options are close to Wendy's Waianae?
You can find Taco Bell near Wendy's for additional fast food choices.
What recreational spots are near Wendy's in Waianae for family outings or relaxation?
Depo’s Beach and Yokohama Bay are close by where you can enjoy beach activities before or after visiting Wendy's.