McDonald's

3.8
809 reviews
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Business Details

87-2028 Farrington Highway, Waianae, HI
96792, United States
(808) 668-4700
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
87-2028 Farrington Highway, Waianae, HI
96792, United States

Hours

Reviews

3.8
809 reviews
5 stars
338
4 stars
184
3 stars
147
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in drive-thru and dine-in, with some waiting over 30 minutes.

Food Quality

While some customers enjoyed the food, many complained about cold meals and incorrect orders, indicating inconsistency in food preparation.

Customer Service

Feedback on staff attitude varied, with some praising friendly service while others noted poor customer interactions and lack of attentiveness.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, suggesting a need for better maintenance.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the costs were too high compared to other locations, and noted issues with value for money.
  • JJ
    James Jones
    Nov 14, 2025
    4.0
    Asked for a 2 cheeseburger meal and they charged me with a 10 piece nugget meal, they only swapped packages and didn't even offer to do a rebill
  • CC
    Christopher
    Oct 19, 2025
    5.0
    They’re my favorite McDonald’s in the world no doubt
  • HS
    Herbert Samson
    Oct 19, 2025
    1.0
    Been standing in line in the diner area nobody came up front to say anything to any of us nor take our orders I have 6 others behind me no one came up front to do anything the entire crew is on drive through the management needs to somehow do better
  • NR
    Noriko Ramento-Mossman
    Oct 6, 2025
    1.0
    Food I give 5 stars because it’s always good , customer service and workers I give a 0 , I ordered my food , waited in drive through for 15 min to pull up to window for them to park me for another 30 min , I had to walk in to let them know I was waiting for them to have forgot and didn’t even start my order yet , remind you they were all managers and supervisors working , they really need to evaluate who they hire because customer service should be there main priority of course on top of providing great tasting food .
  • RC
    Ronald Caspino
    Sep 20, 2025
    5.0
    Good
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Waianae, HI?

McDonald's in Waianae is open daily from 5:30 AM to 11:00 PM, except Saturday when it is open 24 hours.

What are the delivery hours for McDonald's in Waianae?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday to Saturday from 5:00 AM to 1:30 AM.