McDonald's

3.9
989 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
85-770 Farrington Highway, Waianae, HI
96792, United States

Hours

Reviews

3.9
989 reviews
5 stars
454
4 stars
210
3 stars
175
2 stars
65
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported unprofessional behavior and long wait times.

Food Quality

Generally positive feedback on food quality, with some customers noting freshness and taste, though there were complaints about incorrect orders and poorly assembled items.

Speed of Service

Inconsistent service speed; some customers experienced quick service while others faced long waits, particularly during busy times.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and overall hygiene, with some customers noting it could be improved.

Pricing

Customers expressed concerns about rising prices, with some feeling that the value for money has decreased.
  • NM
    neva mind
    Nov 14, 2025
    5.0
    Delicious fast food, hard to beat
  • KK
    KiPP KiPPi
    Oct 28, 2025
    5.0
    Could have just made em easy for me, next time. 🤙
  • ZC
    Zena Chua
    Oct 23, 2025
    1.0
    I had a really disappointing experience with one of your employees. She was completely unprofessional and showed zero empathy toward customers. I called ahead, was told to come in, but when I arrived, my order had been canceled—and my card was still charged. When I tried to reorder and use my $4 coupon, I was told I couldn’t. That’s unacceptable customer service.
  • CC
    Christopher
    Oct 15, 2025
    5.0
    Best McDonald’s on the west side best side
  • RW
    Rhett Walford
    Oct 6, 2025
    1.0
    Absolutely horribly put together sandwiches that took 30 minutes to get. What happened to fast food? It used to be fast and affordable because it's bad for you . NOW ITS SLOW EXPENSIVE AND SUPER BAD FOR YOU. I WILL NEVER GO TO MCDONALD'S AGAIN. ESPECIALLY THIS LOCATION

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Waianae?

The McDonald's in Waianae is open from 6:00 AM to 11:00 PM every day except Saturday when it is open 24 hours.

What are the drive-through hours at this McDonald's location?

Drive-through service is available from 4:30 AM to midnight Monday through Thursday and Sunday, from 4:30 AM to 4:00 AM on Friday, and all day on Saturday.