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Brand Certified

Wendy's

3.8
(879 reviews)

Business Details

(808) 374-9366

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
30 South Kamehameha Hwy, Wahiawa, HI
96786, United States

Hours

Reviews

3.8
879 reviews
5 stars
377
4 stars
228
3 stars
126
2 stars
45
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Food Quality

Many reviews highlighted cold, stale, or poorly prepared food, with some customers expressing concerns about freshness and taste.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude interactions and poor management.

Cleanliness

Several customers noted unsanitary conditions in both the dining area and restrooms, contributing to a negative dining experience.

Management Issues

Reviews pointed to a lack of effective management, with calls for better leadership and training for staff.
  • SS
    Stuarrt Spohn
    2 days ago
    1.0
    This is their lazy half baked attempt at baconator fries. Why bother? Why not just give me the finger instead? Avoid this place
  • CP
    Christian Pacateque
    Feb 18, 2026
    1.0
    It’s unbelievable how often this Wendy’s runs out of basic items. This is a huge chain, not a mom-and-pop shop. Poor ordering and weak management are obvious. Rose “The store manager” is failing to meet the standards Wendy’s is known for. This location seriously needs new leadership with real experience and respect for the brand’s core values. Do better.
  • TB
    Tyler Batdorf
    Jan 10, 2026
    1.0
    Will never go back they constantly mess up orders or don't give us everything tonight was it for me ordered a baconator got a son of baconator ordered Dave's double meal and didn't get it had to explain to them over and over in the line we were missing a drink didn't get a receipt or anything they gave us the drink and reassured everything was in the bags then when I get home and call them they say they can't find my card info or anything proving I went there then told me I can drive back and they would give me the sandwich idk about you but the drive there and back for a sandwich ain't worth it will be eating at Jack in the box across the street from now on better service better food
  • CC
    Christopher Clark
    Jan 10, 2026
    1.0
    Every time we order from them the food is incorrect cold and it doesn't taste fresh or freshly made at ALL. We went there in person just to see if maybe it was the Uber eats delay and the food was still DISGUSTING. My kids are very very particular as in what food they like and they love every other Wendy's besides this one which says a lot.........🫩
  • JM
    Jacob Mounts
    Dec 31, 2025
    3.0
    Stopped in to get a drink and use the restroom. It's a Wendy's.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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