Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pearl City, HI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including rude staff and issues with order accuracy.
Order Accuracy
Frequent complaints about incorrect orders and customization issues, particularly with specific requests.
Drive-Thru Issues
Long wait times and limited service options, with many customers frustrated by the drive-thru only policy.
Product Quality
Inconsistent quality of food and drinks, with reports of stale donuts and poorly made beverages.
Staffing Problems
Customers noted that the location is often understaffed, leading to slow service and operational issues.
CB
Cindy Busch
Aug 18, 2025
1.0
I love Dunkin their donuts, drinks and sandwiches are always good. It’s seems tho this particular location always has an issue with customizing my order. It’s usually the same woman in the morning and everytime she is here my order is not customized correctly. Other times when other ppl have made my food my order was correct. It’s a bit of an attitude from this one lady always, it’s so unfortunate. I like coming here but I know she won’t care about fulfilling my small accommodations. I don’t even want to correct her in the moment because I’m afraid she will do something malicious to my food out of spite. Plus I come here often I don’t want to get poisoned lol smh so I look at my receipt and notice there are bad reviews with this same name from years ago, this is crazy. Like how is she even still working here??? We all keep saying the same thing 🤔 She is rude and clearly hates working here. No good customer service and she was mean to a new hire today but he was nice to me. Other staff has always been nice even if something was off with my order. It’s exhausting at this point I made time for this review even tho I know it’ll get over looked smh gotta go buy Dunkin drinks at grocery store now and just make my own no more wasting money all because of poor customer service. 👎 all I asked for was extra milk in my latte and crispy bacon
EC
Erica Cogdell
Jul 31, 2025
2.0
This location is always so inconsistent, and if asked to remake a drink they jusy pour more into the incorrect drink instead of remaking. I go out of my way to the mall location.
MK
Melanie M Kusaka-Milho
Jun 5, 2025
4.0
Ordered 6 donuts- 3 glazed; 2 blueberry and a strawberry frosted. Also, a strawberry dragon fruit drink. The drink was good. However, the girl who took my order did not hear my order correctly. Instead of three glazed I got two and three blueberry. (I was sad, but my husband was happy.) Did order a puppy cup 🐶
Note: If you want soft donuts - need to get them in the AM. By the evening they can be a bit on the hard/dry side based on my past purchases.
TR
Titi Kau'ilani Ricafort
Mar 19, 2023
5.0
First time here. Small location but very well laid out. Happened to stop by when I was in the area and very friendly staff. They have a table set away from the cashier for uber, door dash, etc. Tried their expresso which was great tasting and was able to try 4 donuts.
RD
Rachael DeCosta
Jun 2, 2022
4.0
The last 2 times I've come here I couldn't get something I wanted (coffee maker wasn't working, oven wasn't working). However, workers always have a great attitude and are very friendly. Coffee maker and oven were also working fine today 😋
What are the operating hours of Dunkin' in Pearl City, HI?
Dunkin' in Pearl City operates daily from 5:00 AM to 8:00 PM on weekdays and Saturdays and Sundays from 6:00 AM to 8:00 PM.
Does Dunkin' in Pearl City offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve in Pearl City?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some popular menu items and specialties at Dunkin' Pearl City?
Dunkin' is known for its espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order from Dunkin' Pearl City ahead of time?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or online through their order URL.
Does Dunkin' Pearl City have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there nearby coffee shops to Dunkin' in Pearl City for comparison or alternative choices?
Nearby coffee shops include Starbucks and the Hana Tea bubble tea and coffee shop, providing customers with diverse beverage options.
What nearby dining options are available around Dunkin' Pearl City?
Nearby dining options include Ramen Ya Pearl City, La Tour Cafe, Matsuzaka-Tei, Wingstop, McDonald's, L&L Drive Inn, and Domino's Pizza, offering a variety of cuisines for post or pre-Dunkin' meals.
Where can I go for beauty and personal care near Dunkin' Pearl City?
Nearby you will find Pearl Nails and Salon, Supercuts hair salon, and Sally Beauty store for your grooming and beauty needs.
Is free Wi-Fi available at Dunkin' in Pearl City?
Yes, Dunkin' Pearl City offers free Wi-Fi to its customers for a connected and comfortable visit.