Numerous reviews highlighted consistently poor service, including long wait times for food and drinks, inattentive staff, and incorrect orders.
Food Quality
Many customers reported that the food was often cold, poorly prepared, or not as flavorful as expected, with specific complaints about the wings being dry or lacking sauce.
Atmosphere Concerns
Several reviews mentioned a negative atmosphere, including unclean conditions, a strong odor, and a loud environment that detracted from the dining experience.
Management and Staffing
Feedback indicated a lack of effective management and staffing, with reports of understaffing and untrained employees contributing to the overall poor experience.
IC
Ivan Castro
Dec 18, 2025
1.0
Service was the worst out of more than 30 Buffalo Wild Wings, I’ve experienced through out the nation!! I didn’t care to eat or drink anymore…waiter expressed that he didn’t even know how long we’ve been seated.. the nacho’s were super stale when the came out. My wife continuously had to ask for items “fork”, water. We finished our drinks (beer) out of all the 6 servers, no one was in sight for a good 10 minutes. Service was awful..
….if anyone is craving good wing’s and a beer to enjoy a game.. this is not the place to get or do it.. don’t waste your time or money..
MA
Marcus Aurelius
Nov 24, 2025
3.0
I came to watch some football ,my game was on a waiter in a Cowboy hat & jersey totally ignored me. I moved to a better viewing section & ordered 6 wings for an alarming $15 bucks. ( $6-8 before Covid) The wings were HARD to chew but the mango 🥭 habanero sauce was flavorful. Next I ordered the choc cookie in a skillet with vanilla ice cream that didn't look like the menu version. It was half the size of what it once was & whip cream was missing. To add insult to injury my NFL team got embarrassed by the L.A Rams. The ONLY bright moment was when the lead wait staff or night shift supervisor introduced herself & chopped it up a bit about the state of the food business & BWW ranking #17 out of 30 WORSE eateries to avoid. Everything on the menu is over priced in comparison to the mainland but it is to be expected in Hawaii
JI
Justin Ing
Nov 18, 2025
2.0
I ordered a 20 piece traditional meal and somehow got 15 traditional and 8 chicken nuggets. Fries were cold and our celery and carrots were not fresh.
AL
Angelina Lane
Nov 16, 2025
1.0
Would give a zero if allowed. Cane here was seated over 20 min 3 waitresses seen up a said nothing. A table near by was just seated a the waitress looked at us a straight ignored us a went to there table. Slightly busy but numerous open tables.
MW
Marcus Wiggins
Nov 14, 2025
4.0
Walked in at opening 11:00am after my workout at 24 hour fitness & was met by 2 friendly & upbeat employees. I wanted to see how many T V's they had. I was NOT disappointed,wall to wall Screens, TV's everywhere.
The opening manager was nice enough to look up my NFL teams upcoming game time. I didn't eat here ,but I will very soon.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Pearl City serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Pearl City?
The restaurant is open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 6:30 AM to 12:00 AM.
Where is Buffalo Wild Wings located in Pearl City?
It is located at 1000 Kamehameha Highway, #227-228, Pearl City, HI 96782, USA.
How can I contact Buffalo Wild Wings in Pearl City for reservations or inquiries?
You can call them at +1 808-260-9464 for reservations or other inquiries.
Does Buffalo Wild Wings Pearl City have an online presence?
Yes, you can visit their official website or social media pages on Facebook, Yelp, and Google through the provided URLs.
What kind of dining experience can I expect at Buffalo Wild Wings Pearl City?
It is a sports bar and chicken wings restaurant offering takeout options, a casual atmosphere with a focus on wings and sport-related entertainment.
Are there any nearby entertainment options to visit before or after dining at Buffalo Wild Wings Pearl City?
Yes, you can visit the Regal Pearl Highlands or Pearl Highlands Movie Theater for a movie experience close by.
What other dining options are near Buffalo Wild Wings Pearl City if someone wants variety?
Nearby restaurants include Teriyaki Madness for Japanese cuisine, The Pizza Press for pizza, Up Roll Café for sushi, and Chicken and Brisket for barbecue.
Are there places nearby Buffalo Wild Wings where I can get other services like beauty or health care?
Yes, nearby you will find Ulta Beauty for cosmetics, Hawaii Vision Associates for optometry, Pearl Family Dental Care for dental services, and Great Clips for haircuts.
Is Buffalo Wild Wings Pearl City located near any major retail stores for shopping?
Yes, Sam's Club superstore is located nearby, offering a wide range of shopping options.