Buffalo Wild Wings

3.4
1228 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1000 Kamehameha Highway, Pearl City, HI
96782, United States

Hours

Reviews

3.4
1,228 reviews
5 stars
421
4 stars
255
3 stars
198
2 stars
122
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted consistently poor service, including long wait times for drinks and food, inattentive staff, and rude interactions.

Food Quality

Many customers reported dissatisfaction with the food, noting it was often cold, poorly prepared, or lacking in flavor and freshness.

Atmosphere Concerns

Several patrons mentioned a negative atmosphere, citing issues like cleanliness, unpleasant odors, and loud noise levels.

Management Problems

Feedback indicated a lack of effective management presence, with reports of understaffing and untrained employees contributing to the overall poor experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable aspects of the dining experience.
  • JI
    Justin Ing
    6 days ago
    2.0
    I ordered a 20 piece traditional meal and somehow got 15 traditional and 8 chicken nuggets. Fries were cold and our celery and carrots were not fresh.
  • AL
    Angelina Lane
    Nov 16, 2025
    1.0
    Would give a zero if allowed. Cane here was seated over 20 min 3 waitresses seen up a said nothing. A table near by was just seated a the waitress looked at us a straight ignored us a went to there table. Slightly busy but numerous open tables.
  • MW
    Marcus Wiggins
    Nov 14, 2025
    4.0
    Walked in at opening 11:00am after my workout at 24 hour fitness & was met by 2 friendly & upbeat employees. I wanted to see how many T V's they had. I was NOT disappointed,wall to wall Screens, TV's everywhere. The opening manager was nice enough to look up my NFL teams upcoming game time. I didn't eat here ,but I will very soon.
  • MR
    Mayra Ramos
    Nov 9, 2025
    1.0
    service was horrible, they took over an hour to bring our food and they kept messing up our orders plus our server disappeared. do not come here, they were not even “busy”
  • EP
    Elizabeth Patterson
    Oct 19, 2025
    2.0
    We asked for water to start, when the waitress brought them our table, it was like a drive by service. Dropped and left so quickly we didn’t get a chance to ask for something else until she came back for our food order. My husband asked if a specific beer was in stock, waitress said she’d check. She never came back until she dropped off our food. It took 30 mins to receive our check after we asked for it. We had dessert served and our plates were never bused so we had to eat over the dirty ones. Our waitress would ask how things were as she was walking away. It was like we were intentionally ignored. We understood it was busy, but this was more than just a “busy waitress” because half way through our meal, the restaurant cleared out.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Pearl City serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Pearl City?

The restaurant is open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 6:30 AM to 12:00 AM.