McDonald's

3.9
828 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
95-281 Kipapa Drive, Mililani, HI
96789, United States

Hours

Reviews

3.9
828 reviews
5 stars
353
4 stars
241
3 stars
134
2 stars
38
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Order Accuracy

Several customers experienced issues with incorrect orders and long wait times, particularly in the drive-thru.

Cleanliness

Some locations were noted for being clean, while others had complaints about unsanitary conditions, especially in restrooms.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that food quality did not match the cost.

Speed of Service

Service speed varied; some praised quick service while others reported long waits, particularly during busy hours.
  • MR
    Mike Rinehart
    Dec 14, 2025
    1.0
    Manager said discount would be applied to my order was extremely rude to me dismissed my concerns acted like she put the discount on my order and then walked away having me pay sure enough discount was not applied and I was fraudulently charged I want a full refund for the fraud and misrepresentation of charges requested refund still waiting
  • MD
    May Day
    Dec 9, 2025
    5.0
    Best Mac Donald’s in Oahu! Fast delicious clean amazing staff !!! Marites is kind and amazing person with great energy ! Thank you
  • YS
    Yobo S
    Nov 28, 2025
    3.0
    Not specific to any location but basically all McDonalds tries to fool you by offering different combination of meals and "value" deals at different price points to confuse you. A McValue double cheese burger has each patty that is only 1/10th pound or 1.6 Oz. Their buy one and get second for $1 more then gets you 6.4 Oz for around $5.40 so you get more meat than quarter pounder at $.80 less. Big Mac has the two same sized small patties but costs $1 more so why would you get that instead of value deal? The thing is you can add extra patties for $.80 for so if you want more meat, just get the cheap burgers and add more patties. Avoid Big Mac and quarter pounders unless you enjoy getting ripped off. Here's the facts - they blame inflation for their rising prices BUT what they don't tell you is how faster their profits went up.Do you know that their stock price went up from $112 to $312 in 10 years, made all the corporate people multi millionaires? They all got drunk on easy money and don't want to give up any of it. That's why they're charging $12 for a Big Mac meal, NOT because of rising food costs. Do you really want to continue to support this greedy corporation?
  • CE
    Chris Espinosa
    Nov 16, 2025
    2.0
    Never order from the counter. They don't man it consistently and will have you stand there for 20 minutes or more n just to put in an order.
  • CH
    Celeste Hardy
    Oct 21, 2025
    5.0
    One of the best Mcdonald’s on the island! Workers at this location are always fast, friendly, AND accurate! I always opt to go to this location- even if other Mcdonald’s are closer to where I am. The prices here are also cheaper than many! I also love that they do a lot of fundraisers to help schools and organizations raise money.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mililani?

McDonald's Mililani is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's Mililani offers delivery, curbside pickup, same-day delivery, and no-contact delivery options.