Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
544 reviews
5 stars
222
4 stars
134
3 stars
91
2 stars
31
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for both drive-thru and dine-in orders, with many describing the service as extremely slow.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, others were criticized for rudeness and lack of attention.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with mobile app orders, indicating a need for better order management.
Cleanliness
The restaurant was noted for being clean in some reviews, but there were also mentions of unsanitary conditions and poorly maintained kiosks.
Focus on Drive-Thru
Many reviews indicated that the restaurant prioritizes drive-thru service over dine-in customers, leading to a lack of attention for those dining inside.
- JAJeanCarlo AndradeNov 14, 20251.0First they forgot my 2 cheeseburgers that I ordered. Then I replaced another order adding on a mccrispy and it was raw. Unbelievable service!!!!
- TGTony GonzalezNov 9, 20252.0Slowest McDonald's I've been to in a loooong time.
- KKKiPP KiPPiOct 28, 20255.0Free soda. Chee! Thank you.
- LLLive LiveOct 25, 20251.0Waiting for my food 40 min The slowest Mc Donalds I have ever been
- JRJason and ReeseOct 22, 20252.0Lack counter service. Seems like they cater to mostly drive thru customers. Poor management
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Mililani?
McDonald's in Mililani is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, it offers delivery services 24/7 with options like curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a 24/7 drive-through available.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food via mobile apps?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering links.
Does this McDonald's location offer free Wi-Fi?
Yes, free Wi-Fi is available at this location.
Are there any nearby coffee shops to McDonald's in Mililani?
Yes, nearby coffee options include Starbucks, Infinitea (a bubble tea and bagel shop), and Hele which offers coffee alongside convenience items.
What shopping centers are close to McDonald's where I can shop after a meal?
Gateway at Mililani Mauka is a nearby shopping center with a cinema, ideal for shopping or entertainment after dining.
Are there other dining options near McDonald's in Mililani?
Yes, nearby dining options include Saito & Pho III (Vietnamese and Japanese cuisine), Subway, Taps and Apps Brewpub, Gyu-Kaku Japanese BBQ, Domino's Pizza, and Poke Stop (Hawaiian and seafood).
What types of services and amenities does this McDonald's location provide?
Services include drive-thru, mobile ordering, McDelivery, gift cards, mobile offers, and Wi-Fi.