Brand Certified
McDonald's
3.6(487 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3320 Old Haleakala Hwy, Makawao, HI
96768, United States
Certified by McDonald's • Mar 01, 2026
(808) 572-1331
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
487 reviews
5 stars
165
4 stars
123
3 stars
97
2 stars
28
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Cleanliness
Some customers noted that the location was clean, while others mentioned unsanitary conditions and issues with restrooms.
Staff Attitude
Feedback varied on staff friendliness, with some praising courteous service while others reported rudeness and lack of assistance.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
- DAdarius albrechtFeb 3, 20263.0Ganz normaler McDonalds halt. Abends/Nachts fühlt man sich hier als wäre man in der Bronx gelandet oder am Frankfurter Bahnhofsviertel.
- OLolivia landesNov 25, 20253.0Heyy
- SIStan IgeOct 13, 20251.0I went there and ordered a Big Mac meal but they almost gave a a quarter pounder meal. I caught that and since I was going through a drive through, they told me to park up front and they would bring out the meal. They charged me for a higher priced meal, never offered a refund and when I got home with the meal, the Big Mac had so much special sauce it over whelmed the taste and the bun was soggy. I couldn’t eat it so I just ate the soggy French fries! Don’t go there it’s the worse MacDonalds in the United States
- YVYvonne VenturaSep 27, 20251.0Every time I go I'm always asked to park no matter what my order is. Today I get all the way home and my order is missing something that I paid extra for. That isn't the first time. I called but I have to go back into the office with the receipt to get a refund instead of giving them the information on the card. Won't be going back there again. Not worth it.
- HMHugo R. MartinDec 12, 20192.0Pour une raison que j'ignore, le service était très long pour un "fast food", et malgré cette lenteur, les repas ont été préparés à la hâte. Fait bizarre, pas de miroirs dans les salles de bains (?!)
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Makawao, HI?
McDonald's in Makawao is open daily from 5:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 4:59 AM to 10:59 PM on most days and until 11:59 PM on Fridays and Saturdays.
Is there a drive-thru available at this McDonald's location and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight or 1:00 AM on Fridays and Saturdays.
What payment methods are accepted at McDonald's Makawao?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android.
Does McDonald's provide curbside pickup options?
Yes, McDonald's offers curbside pickup service for your convenience.
Are there nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Minit Stop, Ohana Fuels Pukalani, Texaco, Island Energy, and Shell, making it convenient to fuel your vehicle around your visit to McDonald's.
What local dining options are near McDonald's in Makawao?
Near McDonald's, you can find Serpico's Restaurant, an Italian and pizza restaurant, providing alternative dining choices.
Are there fitness or wellness centers close to McDonald's for post-meal activities?
Yes, Anytime Fitness gym and wellness centers like Upcountry Massage Co LLC and Awaken Integration Massage Spa are nearby for fitness and relaxation after your meal.
What services does McDonald's Makawao offer to enhance the customer experience?
They offer services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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