Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incomplete orders, particularly in the drive-thru and during breakfast hours.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, with some customers feeling disrespected or ignored during their visits.
Ordering Experience
The shift to kiosk-only ordering was met with mixed reactions; while some found it efficient, others preferred human interaction and found the kiosks confusing.
Food Quality
While some customers enjoyed the food, there were complaints about items being served cold or not meeting McDonald's usual standards.
Pricing Concerns
Many customers felt that prices were excessively high compared to other locations, leading to dissatisfaction with the overall value.
JM
Joe Mac
Feb 23, 2026
3.0
Saints preserve us, finally a Mcdo with good and pleasant service
Go Maui!
YS
YUAN SUN
Feb 22, 2026
5.0
种类不多,价格不贵,还不错的
SS
Sheryl
Feb 18, 2026
2.0
I Paid $10 for a mocha frappe and a medium fries. They gave me a carmel frappe and COLD french fries the size of what used to be a small.... So disappointed!! I haven't been there for a while and I wont be back for A WHILE
FM
Flo McCarther
Feb 6, 2026
4.0
It's a very busy store. The dine in area is very small and generally patrons have to carry their foodstuffs out of the restaurant and onto the floors or just leave the store with their order.
Expansion of the store would be great.
I was looking for specific household goods and was able to locate my items without issues. The ladies room was well stocked and clean. The parking spaces along the front of the store were nice, minimal carts left deserted and that sidewalk area was well maintained. It was a good day.
GM
Greg Mohn
Jan 17, 2026
2.0
Third time in a row I've been through the drive-thru and my order was incomplete or missing items. My second time through I asked the cashier who appeared to be a manager if my order was correct. He said yes sir. I checked it myself and then I said well. Can I have the drink that you shorted me shorted me he said nope there's everything in the bag. I checked two times and me shut the window after he hand me my food and shoved me along my way. I once again discovered that my order was not complete that again. I was missing the main reason I wanted to go to McDonald's on the first place my apple pies and they were not in there as well as condiments and special order requests were not honored either. So the third time I was a little more animated spoke in the drive-thru to the person told them my problem and said I'd really appreciate it if they took the time to make the right order. Not sure me again and guess what? Boom order mission items again. He assured me that he checked everything. This is everything I handed it to me. I pause waited about 30 seconds and then I said is that everything? Are you sure I said yeah? I promise I drove away trusting him only to find out that he was either blind or he didn't check my bag cuz I also was missing items. So three trips in 2 weeks over $25 worth of food that wasn't in the bag and I was charged for and managerial type presence. Gave me no sort of customer service whatsoever. The golden arches with prices the way they are and service as it has become. It's just not a valuable option any longer
What are the regular operating hours for McDonald's in Kihei?
McDonald's in Kihei is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
When can I order delivery from McDonald's Kihei?
Delivery service is available daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's Kihei?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's Kihei?
Yes, you can order via the McDonald's App available on iOS and Android devices.
What services and amenities does McDonald's Kihei provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in Kihei, Hawaii?
McDonald's is located at 1214 S Kihei Rd, Kihei, HI 96753, USA.
What nearby attractions can I visit when dining at McDonald's Kihei?
Nearby attractions include the Kihei Craft Fair for shopping and Maui Paddle Board Rental for water activities, both perfect to explore before or after your meal.
Are there other dining options near McDonald's Kihei?
Yes, nearby restaurants include Sunshine Shop Shave Ice for desserts and shaved ice, Mama's Shrimp House Maui for seafood, and Amigos for Mexican cuisine.
What nearby services are available around McDonald's Kihei that might be useful?
Nearby services include the US Post Office for mailing needs, Maui Cleaning Pros for cleaning services, and the UPS Access Point location for shipping and courier needs.
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