Multiple customers reported poor service, including long wait times and rude staff interactions.
Food Quality
While many praised the pizza for its flavor and quality, some expressed disappointment with specific orders and preparation.
Atmosphere
The restaurant has a casual and friendly atmosphere, but cleanliness issues were noted, particularly with outdoor seating.
Staff Performance
Some staff members received high praise for their friendliness and attentiveness, while others were criticized for being inattentive or rude.
Value for Money
Customers had mixed feelings about the pricing, with some considering it reasonable for the quality, while others felt it was overpriced.
AP
Anup P
Oct 25, 2025
1.0
Ordered a to go pizza and wings. Quite disappointed with overall experience. The pizza was BYO and yet they were adamant to do it the way we requested. The front end lady was extremely rude and gave an impression that everything presented their way was the right way. We ordered chicken wings with Pineapple Jalapeño but the sauce was not on the wings and gave it as a side with baked wings. Overall quite disappointed
MH
MARY HELFRICH
Oct 24, 2025
1.0
We waited 15 minutes after being seated for someone to come and take our drink order yet alone our food. No one came by nor did they acknowledge our presence. They were not that busy for this rude and disrespectful attitude. We walked out and drove down the street to another pizza restaurant
RR
Ruth Ross
Oct 21, 2025
5.0
Excellent service by Angelina C. and the other gentlemen. Friendly and helpful, offered suggestions and checked on us often. Pizza crust was my favorite. Yummy Breadsticks and superb marinara red sauce to go with. Reasonably priced for the large size pizza, too!
MR
Michael Rocheleau
Oct 19, 2025
1.0
Save your money! Spent $30 on 16 inches of hot garbage. The 16 inch spicy pepperoni pizza i bought may has well have been a spicy pepperoni casserole with dough on the bottom. Soggy, wet, way too much dough, way too much sauce, way too much cheese. You could honestly spend half the money and buy a better pizza from dominos. Today was the first and only time ill go to black rock pizza. Respectfully
KS
Kathy Silva
Oct 18, 2025
1.0
We ordered via phone which is computer-when we arrived the order took 45 minutes instead of 20 minutes, then when we got to counter to pay, oh we ran out of pineapple so heres a cheese pizza, we would have ordered a different pizza if 1 they had let us know when we ordered or 2 called or texted us to reorder. They texted when our cheese pizza was ready at $35.00 I didn't want just cheese.....