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McDonald's

3.4
(795 reviews)

Business Details

81-6655 Mamalahoa Hwy, Kealakekua, HI
96750, United States
(808) 322-3364
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
81-6655 Mamalahoa Hwy, Kealakekua, HI
96750, United States

Hours

Reviews

3.4
795 reviews
5 stars
260
4 stars
154
3 stars
177
2 stars
66
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff interactions, long wait times, and incorrect orders.

Cleanliness

Some reviews highlighted cleanliness, while others mentioned unsanitary conditions, particularly in restrooms.

Operational Hours

The dining area is rarely open, and many customers experienced issues with the location closing earlier than advertised.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received incorrect or poorly prepared items.
  • ZA
    Zyrill Joshua Alejandro
    Feb 8, 2026
    1.0
    This was horrible, we ordered the food online and took our money, and around 20 minutes later, comes to find out that they do not have out order but we got charged already, They also have horrible customer service.
  • JB
    Jeffrey Boco
    Jan 24, 2026
    4.0
    10 piece nuggets with ranch were good. Broken urinal in restroom overflowing not so good. 🌊
  • MS
    Marci Sayers
    Dec 27, 2025
    2.0
    Weed of this location fairly often just because it's convenient to our house. My husband ordered a bacon quarter pounder. It came without any bacon even though he was charged for it. I ordered a cheeseburger no pickles and got no cheese on my cheeseburger. The food was very sloppily made with only a little sauce in the very middle of the bun and I thought there were no onions but there did appear to be 3-4 slivers. It's confusing to me when you order on their kiosk that there could be so many misunderstandings about what is ordered.
  • NC
    Neil Crabtree
    Dec 22, 2025
    4.0
    McDonald's will always be my Hap Snap Happy Place for fast food on the go!
  • AN
    Añaza Nielsen
    Dec 16, 2025
    5.0
    All the workers have been sweet to me every time I come by. Divaki is my favorite!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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