McDonald's

3.4
790 reviews
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Business Details

81-6655 Mamalahoa Hwy, Kealakekua, HI
96750, United States
(808) 322-3364
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
81-6655 Mamalahoa Hwy, Kealakekua, HI
96750, United States

Hours

Reviews

3.4
790 reviews
5 stars
259
4 stars
152
3 stars
177
2 stars
66
1 star
136

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback varied significantly, with some praising friendly staff while others reported rude behavior from management and long wait times.

Dining Experience

The dining area is rarely open, leading to a reliance on drive-thru service, which is often slow and inefficient.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted issues such as cockroaches and poorly maintained facilities.

Operational Hours

Customers frequently mentioned inconsistent hours, with the location often closing early or not being open for indoor dining.
  • MS
    Marci Sayers
    Dec 27, 2025
    2.0
    Weed of this location fairly often just because it's convenient to our house. My husband ordered a bacon quarter pounder. It came without any bacon even though he was charged for it. I ordered a cheeseburger no pickles and got no cheese on my cheeseburger. The food was very sloppily made with only a little sauce in the very middle of the bun and I thought there were no onions but there did appear to be 3-4 slivers. It's confusing to me when you order on their kiosk that there could be so many misunderstandings about what is ordered.
  • NC
    Neil Crabtree
    Dec 22, 2025
    4.0
    McDonald's will always be my Hap Snap Happy Place for fast food on the go!
  • AN
    Añaza Nielsen
    Dec 16, 2025
    5.0
    All the workers have been sweet to me every time I come by. Divaki is my favorite!
  • LD
    Leana Sto. Domingo
    Nov 13, 2025
    1.0
    This McDonald’s has the rudest manager named Ray. Long story short, I placed a mobile order and it didn’t come out even after 30 mins. I was questioning this and instead of helping me he yelled at me to get off “his” property and pointing to leave. They took my money and I got nothing no food in exchange. I am just in shock that an employee would even talk to anyone like that. He might be frustrated with something else but he definitely took it out on me. McDonald’s should double check what kind of people they hire.
  • JR
    Jeffrey Rowand
    Nov 9, 2025
    2.0
    McDonald’s in Kealakakua is a joke. The dining room is rarely open when I come through, so I am forced to use the drive through and eat in my car. To make things worse they can’t seem to be bothered to think through what a customer needs with the meal that was ordered. I ordered a big breakfast plate. No butter or jelly for the biscuit. No salt and pepper for the eggs. I guess I’m fortunate to get a knife and fork this time. A little bit of training would be nice.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Kealakekua, HI?

McDonald's delivers daily from 7:00 AM to 7:00 PM.

What services does McDonald's offer at the Kealakekua location?

They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.