McDonald's

3.4
786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
81-6655 Mamalahoa Hwy, Kealakekua, HI
96750, United States

Hours

Reviews

3.4
786 reviews
5 stars
257
4 stars
151
3 stars
176
2 stars
66
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, understaffing, and inaccurate orders, leading to frustration.

Dining Availability

The dining area is rarely open, with many customers unable to use restrooms without making a purchase.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Cleanliness

The location received mixed reviews on cleanliness, with some praising it while others noted issues like cockroaches.

Operational Hours

Many customers expressed dissatisfaction with inconsistent hours, often finding the location closed earlier than advertised.
  • LD
    Leana Sto. Domingo
    Nov 13, 2025
    1.0
    This McDonald’s has the rudest manager named Ray. Long story short, I placed a mobile order and it didn’t come out even after 30 mins. I was questioning this and instead of helping me he yelled at me to get off “his” property and pointing to leave. They took my money and I got nothing no food in exchange. I am just in shock that an employee would even talk to anyone like that. He might be frustrated with something else but he definitely took it out on me. McDonald’s should double check what kind of people they hire.
  • JR
    Jeffrey Rowand
    Nov 9, 2025
    2.0
    McDonald’s in Kealakakua is a joke. The dining room is rarely open when I come through, so I am forced to use the drive through and eat in my car. To make things worse they can’t seem to be bothered to think through what a customer needs with the meal that was ordered. I ordered a big breakfast plate. No butter or jelly for the biscuit. No salt and pepper for the eggs. I guess I’m fortunate to get a knife and fork this time. A little bit of training would be nice.
  • SS
    Smidty Schripsema
    Oct 31, 2025
    5.0
    You can still get the meal deal. Even in Hawaii!!!
  • OS
    Oscar Sowten
    Oct 6, 2025
    3.0
    Just another Macas.
  • RA
    Rebecca Aitken
    Jul 22, 2025
    3.0
    Not very helpful with kiosks. They weren't working right and everyone acted like couldn't take an order unless was through kiosks.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Kealakekua, HI?

McDonald's delivers daily from 7:00 AM to 7:00 PM.

What services does McDonald's offer at the Kealakekua location?

They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.