RestaurantFamily Style RestaurantSeafood RestaurantSteak House
The Ko Olina Resort welcomed Roy's Ko Olina in 2004 and has since established itself as a premier dining destination in Oahu's second major city, Kapolei. Open daily for lunch, Aloha Hour, and dinner, inside seating as well as covered outdoor seating on the Bridge Bar lanai which overlooks the 18th hole of the Ko Olina Golf Course is available. Along with Roy's classic items, guests can enjoy a vast selection of our chef's innovative creations using the freshest local ingredients available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.