Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
392 reviews
5 stars
189
4 stars
82
3 stars
41
2 stars
23
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Food Quality
Inconsistent food quality; many customers received cold or improperly prepared items, while others enjoyed fresh and tasty meals.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru.
Cleanliness
Generally positive remarks about cleanliness of the location, though some noted dirty tables and facilities.
Wait Times
Long wait times reported, especially during peak hours, with some customers experiencing delays of over 30 minutes.
- GBGshshs BabsbaNov 11, 20255.0Thank you Wendys team in Kapolei. On Veterans Day you provide me a great meal with Orange Juice. The staff was very polite and quick to take the order, and thanked me for my service. I appreciate your giving back today. Mahalo.
- JGJax GayOct 11, 20255.0Jessica is fantastic at customer service...
- CCCheleOct 6, 20255.0Nice clean atmosphere, friendly staff great food plenty of parking. Chicken BLT is a great affordable option ( I always request it made fresh and it's amazing!)
- LELeilani ErinOct 1, 20251.0I stopped by Wendy’s and asked at the window if I could get my burger lettuce wrapped instead of a bun. The employee said “sure,” but instead of making it as a lettuce wrap, they just put shredded lettuce on top of the burger. If lettuce wraps aren’t an option anymore, I wish they would have simply told me that rather than pretending they could do it. It was disappointing and left me with a meal I didn’t order.
- AMAna MonaghanSep 28, 20253.0I stop by Wendy's the other evening and got a baked potato. I was disappointed that the sour cream seemed to be artificial mostly as did the butter. Didn't really taste good like it used to.
Frequently Asked Questions About Wendy's
Is Kapolei Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kapolei, HI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kapolei, HI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (808) 628-4797.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kapolei Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Kapolei, HI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's Kapolei Parkway?
Wendy's Kapolei Parkway is open daily from 6:30 AM to 2:00 AM, except on Wednesdays when it opens at 10:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy’s Kapolei Parkway offers drive-thru service with hours matching the restaurant's operating times.
Is breakfast available at Wendy's Kapolei Parkway?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's Kapolei Parkway offers delivery and takeout options. You can order via the Wendy's app or website to check availability in your area.
What payment methods are accepted at Wendy's Kapolei Parkway?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find Wendy's menu and nutritional info?
You can view the menu and nutrition details on the Wendy's menu website or mobile app, including allergen information and customizable nutrition stats.
How can I contact Wendy's Kapolei Parkway for feedback or inquiries?
You can provide feedback via the Wendy's Contact page, call the Customer Care team at 888-624-8140, or reach the restaurant directly at (808) 628-4797.
Are there other restaurants near Wendy's Kapolei Parkway?
Yes, nearby are Jollibee USA, another Wendy's location, Sakura Tappenyaki Sushi, and Mahi'ai Table, offering diverse dining options for before or after your visit.
What nearby retail stores can I visit near Wendy's Kapolei Parkway?
Nearby retail stores include Macy's, G by GUESS, Forever 21, Famous Footwear, and Claire's, perfect for shopping before or after your meal.
Are there fitness or wellness facilities close to Wendy's Kapolei Parkway?
Yes, Orangetheory Fitness gym is nearby for a workout session, and Lavish Spa and Nail Lounge and Nail Tek Kapolei offer beauty and relaxation services nearby.