Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,000 reviews
5 stars
489
4 stars
276
3 stars
132
2 stars
35
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of exceptional and poor service experiences, with some praising friendly staff while others noted long wait times and disorganization.
Food Quality
Feedback on food quality varied significantly; while some enjoyed the freshness and taste, many complained about cold, stale, or poorly prepared items.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Atmosphere
The atmosphere was generally appreciated, with some customers noting it felt more like a sit-down restaurant than fast food.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- MMMamaLalaNov 5, 20251.0SAVE YOURSELF THE TIME AND YOUR MONEY! This Wendy’s location is not worth it! Some of the staff is very **RUDE** AND **UNFRIENDLY**!! The girl who took down my order had a bad attitude! And she messed up on my order! Probably on purpose! I’m never returning to this Wendy’s!
- SBStacey BAug 23, 20255.0Went here last night for dinner and was so impressed. The staff were all so welcoming and kind. The service was exceptional. All of the food was delicious. We chose to dine in and it was very clean. The atmosphere was so nice that I didn’t even feel like I was in a fast food restaurant. It felt like a nice sit down place. Best Wendy’s I’ve ever eaten at and will definitely be back.
- SGSophie GodwinAug 3, 20251.0Ordered 1 breakfast meal and it took 30 minutes, and got charged for car behind me mobile order. After 35minutes and getting a refund, the coworker asked for the sandwich from the cook and they stated, " i dont know how to make it". I just left, never coming back in the morning ever.
- JKJun KimAug 3, 20255.0Its a Wendy's like any other Wendy's. If you're near, stop on by for a burger.
- XXXhloeeJul 21, 20255.0This pla e is the best yet
Frequently Asked Questions About Wendy's
Is Kapolei Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kapolei, HI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kapolei, HI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (808) 374-9919.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kapolei Wendy’s serve breakfast?
Yes, this Wendy’s location in Kapolei, HI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Kapolei?
The drive-thru at Wendy's Kapolei is open daily from 6:30 AM to 1:00 AM.
Is Wendy's Kapolei currently open?
Yes, Wendy's Kapolei is open and committed to serving quality food every day.
Does Wendy's Kapolei serve breakfast?
Yes, Wendy's Kapolei serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Kapolei?
Wendy's Kapolei accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's Kapolei meals online or via app?
Yes, you can order online at order.wendys.com or via the Wendy's app available on the App Store.
How can I contact Wendy's Kapolei for feedback or questions?
You can reach out via Live Chat or leave a message on Wendy's Contact page, call 888-624-8140, or call the location directly at (808) 374-9919.
Are there delivery options available at Wendy's Kapolei?
Yes, delivery is available where offered. Check the Wendy's app or order.wendys.com to see if delivery is available in your area.
What nearby restaurants can I visit before or after Wendy's Kapolei?
Nearby restaurants include Ama Store, Little Caesars Pizza, Panda Express, Alyssandra's Lumpia Express, Mike & Billz Fire Grillz, Buono Pasto Assaggio, and Popeyes Louisiana Kitchen.
Is there a gas station near Wendy's Kapolei for quick refueling?
Yes, the Texaco gas station, which also offers tire repair and a convenience store, is located nearby.
What other services or businesses are located near Wendy's Kapolei that customers might find useful?
Nearby services include Hawaii Self Storage, Geek IT Hawaii (IT and computer repair), various mortgage brokers like Motto Mortgage, banks such as American Savings Bank and Territorial Savings Bank, as well as beauty salons like Oasis Nails and Beauty is Her Name.