Taco Bell

3.5
254 reviews
Get DirectionsCallWebsite

Business Details

4-927 Kuhio Hwy, Kapaa, HI
96746, United States
(808) 822-3770
https://locations.tacobell.com/hi/kapaa/4-927-kuhio-hwy.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4-927 Kuhio Hwy in Kapaa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4-927 Kuhio Hwy, Kapaa, HI
96746, United States

Hours

Reviews

3.5
254 reviews
5 stars
91
4 stars
50
3 stars
48
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking over 30 minutes.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly prepared, or unappetizing food.

Customer Service

Customer service experiences varied widely; some praised the staff for being friendly and accommodating, while others reported rude behavior and unhelpful responses.

Operating Hours

Several customers expressed frustration with inconsistent operating hours, including early closures and confusion about dine-in availability.
  • AS
    Alex Suver
    Sep 15, 2025
    1.0
    Extremely slow drive thru.. like what are they doing I thought it’s supposed to be “fast food”.
  • MM
    mowdeezzy420
    Sep 10, 2025
    5.0
    It looks clean, and usually not busy. Great customer service. Food is same as every other taco bell I've been to.
  • VR
    Veena Rajan
    Sep 5, 2025
    1.0
    I had a very bad experience here. I placed my order online and was ready for pickup but the lady refused to believe me. Later realized someone else picked up my order. When I finally got my order- the potato tacos were missing.
  • GH
    Gerald Hines
    Aug 21, 2025
    1.0
    I've had a LOT of Nachos Bellgrande in my lifetime and I have no idea what that mess they served me last night was. I asked for no beans and what got was some chips covered with brown goo (playing the part of ground beef), cheese and sour cream. No tomatoes or anything else. Slopped into the container like it had been shaken. Just nasty.
  • BB
    Ben
    Jun 22, 2025
    1.0
    There's a very long line for the drive-thru. They close at 6:00 p.m. and they take so long for each car. I already placed my online order which I can't cancel after I place it after realize how bad the line was. Now stuck waiting in line for 30 MINUTES. Missed my evening appointment as a result. I fully regret choosing to this location.
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Kapaa?

The drive-through is open daily from 9:00 AM to 9:00 PM.

Where is Taco Bell Kapaa located?

Taco Bell is located at 4-927 Kuhio Hwy, Kapaa, HI 96746, USA.