Safeway

4.2
1135 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 4-831 Kuhio Hwy, Kapaa, HI. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (808) 822-2464. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
4-831 Kuhio Hwy, Kapaa, HI
96746, United States

Hours

Reviews

4.2
1,135 reviews
5 stars
577
4 stars
346
3 stars
127
2 stars
38
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor service in the bakery and deli, with instances of employees being dismissive or unhelpful.

Pricing

Customers frequently noted that prices were high compared to other supermarkets, with some expressing frustration over perceived price gouging.

Product Availability

Several reviews mentioned issues with product availability, particularly in the deli and bakery sections, leading to disappointment among customers.

Store Environment

The store was generally described as clean and well-organized, but complaints about the cold temperature inside were common.

Convenience

The store's location and 24-hour availability were appreciated, especially by tourists needing late-night shopping options.
  • LD
    Leo DuBois
    Dec 26, 2025
    4.0
    The Good news, .. the Pharmacy people are Excellent! .. the bad News, .. Safeway stopped offering Swiss Cheese on their $5.00 Fridays. Smiling emoticon/Crying emoticon.
  • OR
    Online Reviews
    Dec 18, 2025
    5.0
    Being the only place open after 9 I was glad to find some things on the night of my late arrival.
  • JO
    Jon Outsen
    Dec 12, 2025
    5.0
    Bring you wallet... food is expensive on the island...
  • TD
    T D
    Nov 22, 2025
    2.0
    Cashiers Lynn and Mennie were helpful but everytime I go to the bakery the baker isn't. On this particular day I happen to hear a male customer ask for an item I too was looking for he asked and he received. After getting my other baked goods I wanted I approached the counter a few minutes later the baker asked if there was something I needed and I asked for the same item. She said there was none with no hesitation and proceeded to tell me it will be available later because she was the only one there. On a different day I asked for a warm French bread since I saw it sitting out and they advertised hot bread between 4pm and 6pm . She said they don't sell it that way because if they bag it warm it will condensate. Why advertise the hot french bread guarantee at all? And all she needed to do was bag 1 for me to purchase. I remember there was a time the bread would still be warm when I purchased it. I have been a regular customer and never have had good service at the bakery in atleast a couple of years !
  • KO
    Kyle Owen
    Nov 19, 2025
    1.0
    Safeway has decided to neglect the common courtesy held by supermarkets since the dawn of capatalism of offering customers a convenient disposable way to carry their grocery's. This is not only rude but greedy and negatively impacts both staff and customers, especially at the self checkouts where there is usually only one staff member expected to provide every single customer with the necessary bags that the customer is expected to pay for on top of problem solving for all the checkouts. No one believes that woven plastic bags are any better for the environment because they're "reusable" and the paper bags previously offered were cheaper, more convienient and better for the environment. Corporate greed once again trumps customer experience. Edit: I must retract the part of my previous statement about reusable bags, not because they don't suck, but because Safeway is not actually switching to them, they're just charging for paper bags. My concerns about how this effects the self checkout process remain.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!