McDonald's

3.4
492 reviews
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Business Details

6691 Mokapu Rd (Marine Corp Base), Kailua, HI
96734, United States
(808) 254-4053
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6691 Mokapu Rd (Marine Corp Base), Kailua, HI
96734, United States

Hours

Reviews

3.4
492 reviews
5 stars
173
4 stars
96
3 stars
81
2 stars
44
1 star
98

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly during peak hours, with some customers waiting excessively for their orders.

Staff Attitude

While some staff members received praise for their friendliness and helpfulness, others were noted for poor customer service and lack of attentiveness.

Cleanliness

Concerns were raised about cleanliness, including unsanitary conditions and poor food handling practices observed by customers.

Food Quality

Mixed reviews on food quality, with some customers enjoying specific menu items while others reported issues with freshness and preparation.
  • WW
    WifeOfDaBoss
    Nov 8, 2025
    1.0
    Do not go to this McDonalds in the morning I don’t care how small the order is you will get parked for an excess of 10 minutes… on a military base the service should be much better 😒 Definitely a (slow food restaurant)
  • KM
    Keoks Manabe
    Nov 5, 2025
    5.0
    My go to place!!!
  • JG
    Jesus Gonzalez
    Oct 24, 2025
    3.0
    Do not do Curbside Pickup, unless you’re willing to wait 25 minutes. It’s the 4th time it’s occurred here.
  • ME
    Matt Evans
    Oct 19, 2025
    1.0
    This McDonald’s is not a fast food restaurant. It is a slow food restaurant. Placed an order at 10:11am and didn’t get my order until 10:37.
  • LL
    Lynn LB
    Oct 18, 2025
    1.0
    At nearly $4.00 for a ice cream cone you would expect it to be perfect. Ordered one this afternoon and when handed my cone was cracked in several places and ice cream was leaning over and when I said something to person handing my order to me, she told me "what you going eat it anyway. Then proceeded to close window. I sat there for a few seconds then got her attention and called her over to window and told her i was very disappointed and asked for a cup to put it in. There was the main cone and also a portion of a bottom that was sitting inside the main piece!! I handed it back to her. I should of asked for a refund. What a response from MANAGER. her name was BING.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6691 Mokapu Rd, Kailua?

McDonald's at 6691 Mokapu Rd operates daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers drive-through service from 5:00 AM to midnight every day.