Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
857 reviews
5 stars
371
4 stars
191
3 stars
165
2 stars
52
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful interactions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty restrooms and unkempt areas.
Food Quality
Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or stale items.
Speed of Service
Service speed varies widely, with reports of both quick service and long wait times, particularly during busy hours.
- SYstacy yummiesOct 23, 20251.0Ordered online and drove up to pick up. Didn’t realize the cranky lady at the window only gave me half the order until we were at the park. Had to buckle both of the grands back in the van to go back since we absolutely needed the rest of the food I paid for, but did not get. Back at the window, woman INSISTED that I got exactly whai I ordered: six pieces Happy Meal. All the while looking at the receipt. I had to ask her to look at the receipt for the missing burger. Not once, not twice, but more like, FIVE TIMES before the woman retorted, “what, the double burger?” Not even a, “sorry.” And when the grandchild in the back said, “this is junk,” woman barely murmured “sorry” walking away. Not even facing us or anyone. SMH. From one senior to another, I cannot understand why she was so rude and unfriendly. She didn’t even pretend to smile. And she gave us no straws. Not even one.
- TST.J. SSep 23, 20251.0One of the saddest McDonald’s around. No one’s at the front and you’re not allowed to ask any questions. I got the amazing Teri burger and it was horrible. I had to go to the desk to get the right burger because the game me a random burger. After a good three minutes I was able to flag someone down and they gave me a random bag with my burger. No follow up on questions or concerns. I feel that going to the other McDonald’s might be the best place to go for service and just a smile.
- LJLisa JonesSep 7, 20255.0Great customer service here. Food was hot and fries were crispy. Miss their side salads.
- MFMichael FinchSep 6, 20254.0Typical McDonald's
- EMEdgar MurAug 21, 20255.0One of the few McDonald’s locations that still has a real play area for kids—and I absolutely love that. It brings back so much nostalgia from when I was younger, and it’s amazing to see that some places are still keeping that fun, family-friendly vibe alive. The atmosphere here feels like a throwback in the best way, and it makes every visit special, especially if you have kids. Huge props to this location for holding onto the magic!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open daily from 5:30 AM to 11:00 PM.
What services does this McDonald's provide for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's online?
You can order online via their delivery URL or using the McDonald's App available on iOS and Android.
Where is this McDonald's located?
It is located at 406 Kuulei Rd, Kailua, HI 96734, USA.
Are there any nearby places to visit before or after dining here?
Yes, nearby places include Kailua Oahu Chiropractic, The Skin Hut spa, Paris Green Salon, Coconut Wellness Hawaii, and Mokulua Homemade Ice Cream, offering wellness and relaxation options.
Is there parking available near this McDonald's?
Yes, there is a Public Parking Garage nearby for your convenience.
Can I visit other dining options close to this McDonald's?
Yes, options nearby include The Lovin' Oven pizza restaurant, Jalapeños 808 Mexican restaurant, Uahi Island Grill for Asian cuisine, Coffee or Tea cafe, and Ko‘olau Eatz for desserts.