Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
341 reviews
5 stars
114
4 stars
81
3 stars
59
2 stars
34
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor service, with many experiencing long wait times and incorrect orders.
Food Freshness
There were numerous complaints about food quality, including cold and stale items, with some customers noting that food was only acceptable when fresh.
Cleanliness
The establishment was often described as dirty, particularly the dining area and kitchen, leading to negative impressions.
Order Accuracy
Many customers experienced issues with incorrect orders, highlighting a lack of attention to detail from the staff.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality on certain occasions, indicating variability in service.
- HLHill LyzewichSep 20, 20251.0Please avoid this place!
- WAWillie ABAug 31, 20251.0Totally NOT flexible. They didn’t put napkins in my bag. Don’t eat there. And the food was bad. This was my last MC D visit. PS the only thing good was parking and Stsrbucks next door.
- MMMeaganAug 19, 20252.0This is my first time going to McDonald's where I was unable to get a drink refill without being charged. Coming from Southern California, I found this extremely odd.
- RサンマRX-78Aug 10, 20253.0通りすがりに立ち寄りました
- INian nashAug 9, 20251.0Their food is never fresh. I realize this after going to the Waimānalo McDonalds and had cheeseburger. When it’s fresh their food isn’t too bad. But I always order fries with no salt cause I was tired of getting stale fries and burgers.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in and drive-thru at McDonald's in Kailua?
McDonald's in Kailua is open daily from 5:30 AM to 11:00 PM, with drive-thru operating the same hours.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 10:30 PM. You can order online through their delivery website.
What services does McDonald's in Kailua offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at McDonald's in Kailua?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald’s mobile app I can use to place orders?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What is the address and contact number for McDonald's in Kailua?
The address is 1058 Keolu Dr, Kailua, HI 96734, and the main phone number is +1 808-266-4724.
Which nearby restaurants can I visit along with McDonald's at Kailua?
Nearby restaurants include L&L Hawaiian Barbecue, Subway, Starbucks, Round Table Pizza, and The Shack Kailua, providing various dining options in the area.
Are there any nearby coffee shops near McDonald's in Kailua where I can grab a drink?
Yes, Starbucks and One Love Bakery & Cafe are close by, perfect for coffee or bakery treats before or after your McDonald's visit.
What recreational spots are near McDonald's in Kailua that I could visit?
Kaiwa Ridge Trail is a nearby mountain trail perfect for hiking and enjoying nature before or after dining at McDonald's.
How can nearby businesses like Pilina Vet or Ben Franklin Crafts complement a visit to McDonald's?
After taking care of your pet at Pilina Vet or shopping for crafts at Ben Franklin Crafts, you can enjoy a meal or snack at McDonald's conveniently nearby.