Customers frequently praised the deliciousness of the food, especially the pulled pork and BBQ sauce, with many considering it some of the best they've had.
Service
The staff received mixed reviews; while many highlighted friendly and attentive service, some noted poor customer interactions and slow service during busy times.
Value
Several customers mentioned that the food was reasonably priced for the portion sizes, although some felt certain items were overpriced for what they received.
Atmosphere
The establishment is described as a small, local spot with a friendly vibe, though some customers noted discomfort due to limited seating.
KS
Kelly Schaefer
Feb 26, 2026
5.0
The food is so good! I loved the BBQ sauce!
DD
Dale
Feb 25, 2026
5.0
Local grinds, pork sliders were da kine!!!
HM
Harry Miranda
Feb 19, 2026
2.0
My family and I have been going to Konos for years, starting with the original North Shore location and also the newer one in Waikiki. During this trip, we visited the Kailua location.
While my wife was parking the car, my kids and I went ahead to look at the menu. After we were seated and reviewing it, a staff member from the counter called out loudly in our direction saying there was no strawberry, pineapple, jalapeño, etc., because one of the fridges was broken. I found this a bit disrespectful since we were not greeted or welcomed first, and she did not approach our table to let us know.
When our bombers arrived, they were not labeled, so we had to guess which one belonged to each person. My wife ordered the Wendy’s Bomber and noticed it was missing the bacon. When she informed the staff, one of the ladies in the kitchen placed a single strip of bacon in a to-go container and brought it to the table...no apology, actually, not a single word spoken. That felt disappointing — especially since the item was incomplete. Offering two or three strips as an apology, would have been appreciated.
This was definitely our worst experience at a Konos location. We visit Hawaii regularly and hope the Kailua store invests more in customer service training.
On a positive note, I ordered the Chun’s Bomber and, as always, it was goooood. Their 12-hour slow-cooked Kalua pork is still the best....but the potatoes were extremely salty
ES
Evan Stolze
Feb 17, 2026
3.0
Average and over priced for what you get.
SL
Samuel Lam
Jan 26, 2026
5.0
Best breakfast place in Kailua!!!
Good recommendation from the counter staff.
Enjoyed the vanilla coffee and a 2biscuit, bacon and eggs plate. Boomzzzzz!!! Yums.
Frequently Asked Questions About Kono's Northshore
What are the operating hours for Kono's Northshore?
Kono's Northshore is open daily from 7:00 AM to 7:00 PM.
Does Kono's Northshore offer pickup and delivery services?
Yes, Kono's Northshore offers both in-store pickup and delivery services.
Where is Kono's Northshore located?
Kono's Northshore is located at 131 Hekili St #102, Kailua, HI 96734, USA.
How can I view the menu or place an order online for Kono's Northshore?
You can view the menu and place orders online at https://konosnorthshore.com/menu.
What types of cuisine and dining options does Kono's Northshore provide?
Kono's Northshore offers Hawaiian, barbecue, breakfast, brunch, sandwiches, and burritos, with family and catering services available.
What is the price range of Kono's Northshore?
Kono's Northshore has a moderate price range, categorized as 'TWO'.
Are the delivery and takeout hours the same as the dine-in hours at Kono's Northshore?
Yes, delivery, takeout, and dine-in hours are all from 7:00 AM to 7:00 PM daily.
What nearby shopping options are available near Kono's Northshore?
Nearby shopping options include Mokulua Surf Co, Aloha Kira, bikinibird Kailua, Kailua Crystals, and Island Bungalow Kailua, where you can shop for clothing, accessories, gifts, and more before or after your meal.
Are there any nearby cafes or restaurants close to Kono's Northshore to visit?
Yes, nearby dining options include Kono's (another Hawaiian restaurant) and Island Pita, an Israeli restaurant and cafe, giving you more choices in the area.
What other services or stores are close to Kono's Northshore that might be useful?
Nearby services include Braden C. Seamons, D.D.S. for dental care, Land Home Financial Services for financial needs, and Laughing Dogs Daycare for pet services, all conveniently located nearby.
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