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Subway

3.6
(144 reviews)

Business Details

(808) 329-4822
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kailua-Kona Subway® Restaurant at 75-1027 Henry St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
75-1027 Henry St, Kailua-Kona, HI
96740, United States

Hours

Reviews

3.6
144 reviews
5 stars
67
4 stars
24
3 stars
12
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and poor attitudes.

Food Quality

Many customers enjoyed the sandwiches and found them fresh, but there were complaints about hard bread and poorly made sandwiches.

Cleanliness

The establishment is generally reported as clean, but some reviews noted issues with the appearance and maintenance of the location.

Staffing Issues

Several reviews highlighted that the location is often understaffed, leading to long wait times and poor service during busy hours.

Operational Hours

Customers expressed frustration over inconsistent closing times, with reports of the store closing earlier than posted hours.
  • DZ
    Dave Zakresky
    Feb 23, 2026
    1.0
    45 min to server 4 people in front of us. Wow
  • RR
    Rabayah
    Jan 11, 2026
    4.0
    Javenna was so nice. Place is very clean.
  • RG
    Rick Gleason
    Jan 11, 2026
    5.0
    I love this place I come here at least 3 days a week. It’s great tasting and healthy and great location. Highly recommend it. Love the crew that works here too always positive.
  • ML
    Makamae Lino
    Jan 10, 2026
    5.0
    This subway is the best!! But it’s only the best cause of JONNY!! We love coming here just to visit him! Thank you for being so amazing Jonny
  • NH
    Nalani Holzgrove
    Jan 6, 2026
    5.0
    Great service, thank you!

Frequently Asked Questions About Subway

Where is the Subway restaurant in Kailua-Kona located?

The Subway restaurant is located at 75-1027 Henry St, Suite 103, in the Crossroads Shopping Center, Kailua-Kona, HI 96740.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 10:00 PM and is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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