Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kailua-Kona Subway® Restaurant at 74-5450 Makala Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers consistently noted that the store is clean and well-maintained.
Customer Service
While many praised the friendly and efficient staff, there were several reports of rude service and poor customer interactions.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh ingredients, while others complained about stale bread and low-quality toppings.
Pricing
Many customers found the prices to be high, especially compared to other locations, leading to dissatisfaction regarding value.
Staffing Issues
Several reviews highlighted understaffing during busy times, resulting in long wait times and poor service.
MN
Michael Navarro
4 days ago
5.0
Friendly workers and great service! Johnny was outstanding! Very clean restaurant and sandwiches were YUMMY!
SS
Scarlett Strife
5 days ago
4.0
Johnny was fast, efficient, and just overall professional. Despite being the only person working, they remained friendly and patient during the lunch rush.
SH
Sarah Hoohuli
Jan 3, 2026
5.0
We walked in and there was just one girl working and she was awesome! While in line another worker came along with a trainee. They treated her very with patience and reminded everyone that it was her first day.
PG
Paulette Gantala
Jan 3, 2026
5.0
MARIA is amazing and upbeat, kept a smile on her face. She was the only one in there and the line kept growing. She kept saying I’ll be right with you and welcomed everyone that came through the door. Just pushed through it all. She definitely needs a RISE!!!!
GF
Gyan The Farmer
Jan 2, 2026
5.0
Dan is the man he was super helpful and the staff (Johnny) works really hard to keep this place running when it's pumping. God bless u guys thanks so much Dan!
What is the address of the Subway restaurant in Kailua-Kona?
The Subway is located at 74-5450 Makala Blvd., #E109, in Kona Commons - Phase I, Kailua-Kona, HI 96740.
What are the operating hours for this Subway location?
The Subway is open daily from 9:00 AM to 10:00 PM. Note that it is closed on specific holidays like November 27, 2025, and December 25, 2025.
Does the Subway in Kona Commons offer delivery services?
Yes, this Subway offers delivery services for your convenience.
Can I dine inside the Subway located at Kona Commons?
Yes, this Subway serves dine-in customers along with takeout and delivery options.
Does this Subway provide catering services?
Yes, catering services are available to assist with your event or group needs.
How can I order food from this Subway?
You can place your order quickly and easily through the Subway app or online website, and also have options like curbside pickup and delivery.
What meal options are served at this Subway location?
This Subway offers breakfast, lunch, and dinner options with a variety of sandwiches, wraps, salads, and cookies.
Is there a beauty salon near the Subway in Kona Commons?
Yes, multiple Supercuts beauty and hair salons are located nearby, perfect for customers wanting to get a haircut before or after grabbing a meal.
What other restaurants are located near this Subway restaurant?
Nearby dining options include Panda Express for Chinese food, Daiichi Ramen for Japanese cuisine, Genki Sushi USA for sushi, Ultimate Burger for American-style burgers, and Dairy Queen for ice cream and fast food treats.
Are there any mobile phone stores near the Subway in Kona Commons?
Yes, several T-Mobile stores are located nearby, allowing customers to conveniently shop for mobile plans or devices when visiting the area.