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Subway

2.8
(161 reviews)

Business Details

(808) 326-5444
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kailua-Kona Subway® Restaurant at 73-4038 Hulikoa Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
73-4038 Hulikoa Drive, Kailua-Kona, HI
96740, United States

Hours

Reviews

2.8
161 reviews
5 stars
49
4 stars
21
3 stars
9
2 stars
11
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Staffing Issues

Many customers noted that the location is frequently understaffed, leading to slow service and unorganized operations.

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect orders, and concerns about hygiene.

Atmosphere

The restaurant's atmosphere was described as uninviting and depressing, with complaints about cleanliness and lack of music.
  • RR
    Rajat Rastogi
    Feb 4, 2026
    1.0
    There is only one person and it takes about half hour to get your sub
  • BC
    Bill Collins
    Feb 3, 2026
    1.0
    I came in with my mother on february 3rd, and we were racially profiled by the one of the workers. She had a name tag and all i could see was Tang on the end. She said that we look like white people in a condescending and rude way. We have seen the development of this shopping center and I was born her 23 years ago. Management needs to do something about her this is the second time she has been incredibally rude to me.
  • AA
    AmyC
    Nov 30, 2025
    1.0
    Restaurant is closed around 7pm before the scheduled closure time (8pm) and I never be able to pick up my food. They are not answering phone calls to refund my money back. Worst experience ever!!!
  • AS
    Autumn Soares
    Nov 6, 2025
    1.0
    Absolutely worst subway experience!!
  • SB
    Steve Butterfield
    Sep 18, 2019
    4.0
    This is a Subway. Fine sandwiches, nice folks.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Kailua-Kona?

The Subway restaurant is located at 73-4038 Hulikoa Drive, Suite 3, in the Matsuyama Commercial Center, Kailua-Kona, HI 96740.

What are the operating hours of the Subway at 73-4038 Hulikoa Drive?

The Subway is open Monday to Friday from 6:00 AM to 8:00 PM (8:30 PM on Tuesday), and on weekends from 8:00 AM to 8:00 PM. It is closed on November 27, 2025, and December 25, 2025.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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