Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,110 reviews
5 stars
380
4 stars
262
3 stars
200
2 stars
92
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and dining area, with some experiencing waits of over 30 minutes.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and poor attention to customer requests, leading to dissatisfaction.
Staff Attitude
Feedback indicated a lack of friendliness and indifference from staff, contributing to a negative customer experience.
Dining Room Availability
The dining room is often closed, forcing customers to use the drive-thru, which exacerbates wait times and service issues.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and inconsistent quality.
- SPSally Prakapas1 day ago1.0Cold french fries, ask for no ketchup, there was ketchup. Through the microphone sounded like a party for the workers at McDonald's. It was almost closing time. Lock the door quarter to nine, had to go through the drive-thru. All in all the worst McDonald experience I've ever had to
- PSPark Seo-hyunDec 27, 20254.0아담하고 깨끗한 매장. 드라이브 쓰루 고객 많음'!
- SBStetson BerryDec 13, 20255.0Isaac was super helpful!! Hes the man! Great workers here.
- JBJanette BadiaNov 30, 20255.0Only place around we could find open for Thanksgiving Day! 5 ⭐️⭐️ ⭐️ ⭐️⭐️ for this reason alone!!
- SKSouvenir KionaNov 28, 20253.0Sprite tasted weird. Money wasted and time wasted.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 74-5453 Makala Blvd, Kailua-Kona?
Delivery is available daily from 6:30 AM to 9:30 PM.
What are the regular opening hours for this McDonald's location?
McDonald's is open Monday through Thursday and Sunday from 6:00 AM to 9:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
How can I order food online from this McDonald's?
You can order online through the website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Are there any nearby cafes where I can grab coffee before or after visiting McDonald's?
Yes, Kohola Coffee is a nearby cafe and coffee shop where you can enjoy coffee or smoothies before or after your visit.
What shopping centers are close to this McDonald's?
Kona Commons Shopping Center is nearby and offers various shopping options that customers might explore after their meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Subway, Panda Express, Dairy Queen, and Ultimate Burger.
Which mobile phone stores are located near McDonald's at Makala Blvd?
GoWireless Verizon Premium Retailer, Sprint Store, and T-Mobile are nearby mobile phone stores for your convenience.