Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,102 reviews
5 stars
377
4 stars
259
3 stars
199
2 stars
92
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and dining area, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several customers noted indifferent or rude service from staff, contributing to a negative dining experience.
Dining Room Access
The dining room is often closed, forcing customers to use the drive-thru, which adds to the frustration of long wait times.
Food Quality
While some customers enjoyed the food, others reported issues such as cold meals and overcooked items.
- YWYiwei WangNov 7, 20255.0Best McDonald bathroom ever
- MMMagalahiOct 21, 20251.0To Kailua Kona McDonald’s (@Walmart, kona common and kuakini) Iced coffee… So light I thought it was on a diet! Too much milk, tons of sugar and just a hint of coffee for decoration. I needed energy, not a sugar crash and a stomachache. They really need to learn how to brew coffee. McDonald’s please… take a coffee class! ☕️💀 #icanttastethecoffee #moodonalds #RIPcoffee
- JRJose RiveraOct 6, 20253.0Very slow lines. We waited 10 minutes for service and had to leave.
- MWMonica WrightOct 3, 20252.0Order incorrect, had to stand and wait at the counter for probably 5 minutes before we could get an employee’s attention, also no napkins out in the dining area and none included with our meal. Another 5 min wait to ask for napkins. Then a 5 min wait to ask for the bathroom code.
- TCTravis CootsOct 1, 20251.0Apparently the lobby closes at 5. My work truck doesn’t fit through drive through and still denied service. What a joke of a business.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 74-5453 Makala Blvd, Kailua-Kona?
Delivery is available daily from 6:30 AM to 9:30 PM.
What are the regular opening hours for this McDonald's location?
McDonald's is open Monday through Thursday and Sunday from 6:00 AM to 9:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
How can I order food online from this McDonald's?
You can order online through the website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Are there any nearby cafes where I can grab coffee before or after visiting McDonald's?
Yes, Kohola Coffee is a nearby cafe and coffee shop where you can enjoy coffee or smoothies before or after your visit.
What shopping centers are close to this McDonald's?
Kona Commons Shopping Center is nearby and offers various shopping options that customers might explore after their meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Subway, Panda Express, Dairy Queen, and Ultimate Burger.
Which mobile phone stores are located near McDonald's at Makala Blvd?
GoWireless Verizon Premium Retailer, Sprint Store, and T-Mobile are nearby mobile phone stores for your convenience.