Brand Certified
McDonald's
3.5(1120 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
74-5453 Makala Blvd, Kailua-Kona, HI
96740, United States
Certified by McDonald's • Mar 01, 2026
(808) 327-1156
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,120 reviews
5 stars
384
4 stars
263
3 stars
202
2 stars
93
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews highlighted indifferent or rude service from staff.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in the restrooms and dining area, affecting their overall experience.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including early closures and limited service times.
- RGRae H Georgetoday3.0Clean bathrooms!
- ONOlivia NakamuraFeb 19, 20262.0Everything felt damp inside..like overly humid (yes, I know I'm in Hawaii lol)and the air tasted like salt. Had to clean my own table and chairs, because someone left a huge mess behind (condiments/salt and pepper all over the table/seats) during lunch rush, unfortunately.
- KHKenneth HintonFeb 14, 20265.0Service was kind of slow
- JHJack HobbsFeb 7, 20261.0Went to the late night drivethrough and they missed the bacon off a bacon & cheese quarter pounder. It was super busy so I couldn't lap it to ask for a fix 😞
- TLTiffany LamJan 29, 20265.0Isaac was amazing - even though I only went through the drive through, those 3 minutes were the most pleasant McDonald’s experience I’ve ever had. Also Mia was amazing as well. I will be coming back every day on my vacation.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 74-5453 Makala Blvd, Kailua-Kona?
Delivery is available daily from 6:30 AM to 9:30 PM.
What are the regular opening hours for this McDonald's location?
McDonald's is open Monday through Thursday and Sunday from 6:00 AM to 9:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
How can I order food online from this McDonald's?
You can order online through the website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Are there any nearby cafes where I can grab coffee before or after visiting McDonald's?
Yes, Kohola Coffee is a nearby cafe and coffee shop where you can enjoy coffee or smoothies before or after your visit.
What shopping centers are close to this McDonald's?
Kona Commons Shopping Center is nearby and offers various shopping options that customers might explore after their meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Subway, Panda Express, Dairy Queen, and Ultimate Burger.
Which mobile phone stores are located near McDonald's at Makala Blvd?
GoWireless Verizon Premium Retailer, Sprint Store, and T-Mobile are nearby mobile phone stores for your convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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