Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Kailua Kona? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 75-1027 Henry St. .
Numerous reviews highlighted poor customer service experiences, including rude staff, unhelpful responses, and long wait times.
Food Quality
Many customers expressed dissatisfaction with the quality of the pizza, describing it as below average, cold, or poorly prepared.
Delivery Issues
Several reviews mentioned problems with delivery, including incorrect orders, late deliveries, and drivers marking orders as delivered without actually arriving.
Positive Staff Experiences
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions.
Convenience
The location is noted for its convenience and late hours, making it a go-to option for late-night pizza cravings.
CM
Chris Mcmanus
4 days ago
1.0
Place is garbage dirty kitchen failed health inspections red cards wouldn't recommend eating there.
KK
Kai
Jan 6, 2026
1.0
Takes forever to deliver
SJ
surya joshi
Jan 2, 2026
1.0
Late night public restroom not open and they were so mean to not let a family with kids use restroom
JJ
Jim Johnson
Dec 5, 2025
1.0
Domino’s – Henry Street Location, Kona
Ordered three medium pizzas 35 minutes before arriving at the Henry Street location in Kona. When I got there, the woman at the counter couldn’t find my order — apparently they hadn’t even started it. When I asked how long it would take, she said, “To be honest, I have no idea,” and then simply walked away. She didn’t offer to check, didn’t apologize, and made no effort to help.
We had a soccer game to get to, so we had to leave and tried calling the store to let them know. The automated AI asked why I was calling, transferred me, and after a few rings a recording came on saying the extension wasn’t working and to let the manager know. So there was no way to actually reach anyone.
When we finally returned to pick up the pizzas, no one acknowledged us. I found the pizzas sitting in the pickup area, already lukewarm. I grabbed them, took the two sodas I ordered, and walked out — still not a single word from any staff member.
This was, without question, the worst customer service I’ve ever experienced. I sincerely hope someone addresses this and reaches out to make it right, but I’m not holding my breath.
AS
Angela Satz
Nov 10, 2025
2.0
Ordered pizza. Delivery guy apparently gave our order to someone else(male) even tho was given clear instructions and never confirmed that it was me(female) by calling upon arrival. Took almost an hour to get replacement order after being told it would be 30min. Pizza was below average once we received finally and the box was crushed. Would never order again.
What are the delivery hours for Domino's Pizza in Kailua Kona?
Delivery is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I order pizza for carryout at this Domino's location?
Yes, carryout is available daily from 10:00 AM to midnight, extended until 1:00 AM on Fridays and Saturdays.
What types of pizza crusts can I choose from at Domino's in Kailua Kona?
You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust for your pizza.
Does Domino's Pizza in Kailua Kona offer any vegetarian options?
Yes, this Domino's location serves vegetarian dishes.
What payment methods are accepted at Domino's Pizza in Kailua Kona?
They accept a variety of payment options including cash, credit cards, Bitcoin, Apple Pay, PayPal, and more.
Is no-contact delivery available at the Domino's Pizza in Kailua Kona?
Yes, no-contact delivery is one of the available services.
Where is Domino's Pizza located in Kailua Kona?
It is located at 75-1027 Henry St., inside Kopiko Plaza, Kailua Kona, HI 96740.
What nearby coffee shops can I visit near Domino's Pizza?
Mountain Thunder Coffee Plantation is a nearby coffee shop you can visit before or after enjoying your pizza at Domino's.
Are there any good local restaurants around Domino's Pizza in Kailua Kona?
Yes, nearby restaurants include Denny's for breakfast or brunch, Fireart Cuisine for Chinese barbecue, and Sakura for sushi.
What nearby amenities can I find around the Domino's Pizza location at Kopiko Plaza?
Nearby amenities include Kona Natural Foods grocery store, Kona Rehab physical therapy center, and several real estate agencies like Pacifica Realty Management and The Duryea Team.