Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
waited for one medium fry for 40 minutes and didnt get it. walked up to the counter and waited a bit more, then showed the workers my receipt and asked the workers about it. told me to wait longer and still didnt get it after a long time
TC
Taylor Chung
Mar 3, 2026
1.0
I ordered at 11:40 and it didnt get my food until 12:24 and multiple people who ordered after me got their food first and they didnt even start on my order until I said something and still messed it up. I asked for a large strawberry bannana smoothie and a spicy mcrispy but they gave me a small strawberry bannana smoothie and a normal mccrispy
LA
Landon Asato
Feb 20, 2026
1.0
Went through the drive-thru to pick up breakfast and was sent to wait in the parking lot. Bag of food was missing items and utensils. Called multiple times to get a refund of just the items that were missing (they were on the receipt) but nobody would pick up.
ED
Evan Dewitt
Jan 29, 2026
1.0
Waited 15min in the parking lot after drive thru orders, with 7 other cars, waiting for food.
Eventually walked inside to get my order and saw a young female employee repeatedly wipe her nose with the back of her hand while working the register, then walk back and immediately start bagging people’s food.
I left without picking up my food and will no longer come here.
AW
Amanda Wilson
Jan 8, 2026
1.0
I am a customer at this McDonald’s branch, and I witnessed a very disturbing and unacceptable incident involving the staff. I personally saw a male staff member lock a male customer inside the restroom. While loud banging could be heard from inside the restroom for about a minute, the same male staff member casually walked past the door and was visibly smiling, showing no concern for the customer trapped inside, as if he found the situation amusing.
The door was eventually unlocked by the same male staff member along with a female staff member. The customer was visibly upset, yet the male staff member did not apologize at all and continued to appear entertained by what he had done. This was clearly not an accident and came across as intentional harassment and bullying of a customer.
This level of behavior is completely unacceptable for any workplace, especially a global brand like McDonald’s. Locking a customer inside a restroom is a serious safety issue, and the lack of accountability from both staff members involved is alarming.
Management seriously needs to address this incident, retrain their staff, and ensure that customers are treated with basic respect and dignity. I am extremely disappointed and will think twice before returning to this branch.
What are the operating hours of McDonald's at 848 Ala Lilikoi St, Honolulu?
McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery with options including same day and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order through a mobile app for this McDonald's?
You can order via the McDonald's app available on both iOS and Android platforms using the provided links.
Are there any nearby places where I can get a haircut or beauty services?
Yes, nearby you can visit L'Amour Salon or Supercuts for hair and beauty services, conveniently close to McDonald's.
Is there a pharmacy near McDonald's where I can pick up medications or health supplies?
Longs Drugs pharmacy is close by, offering convenient access to medications and other health products.
What nearby restaurants can I visit if I want more dining options around McDonald's?
Nearby dining options include Pad Thai for Thai cuisine, Salt Lake Chinese Restaurant for Asian food, and Matsutake Sushi for sushi lovers.
Where can I find an ATM near McDonald's for quick cash withdrawals?
There are ATMs nearby including Bank of Hawaii ATM and LibertyX Bitcoin ATM for your convenience.
What services does this McDonald's location provide on site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.
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