Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
They’re really nice here. We have never had any issues with orders and have always been helpful when we have had any questions.
Also clean and cute atmosphere! It was nice seeing how they decorated for spring with cute easter eggs and displays
TY
Taro Yamada
Mar 31, 2026
3.0
ポテトは冷えていて美味しくない
KA
Kenji A
Mar 7, 2026
3.0
I am writing to express my concern regarding the service at this McDonald’s location. I live nearby and frequently order from this restaurant. However, over the past two years, I have experienced more than twenty instances where my order was either incorrect or missing items.
Unfortunately, today’s experience was the most disappointing. When I arrived at the drive-through window, the employee who handed me my food did not acknowledge me and appeared to be speaking to a coworker using inappropriate language while facing away from me. This felt unprofessional and discourteous.
After I returned home, I discovered that one of the items I ordered was missing and that another item was incorrect. While I understand that occasional mistakes can happen, the frequency of these errors at this location has become unacceptable.
If employees need to speak with coworkers during work, I respectfully suggest that they ensure the order is prepared and verified correctly before handing it to the customer. Having to drive back and forth to resolve order issues wastes customers’ time and creates unnecessary frustration.
Previously, I chose not to check my order at the drive-through window because I did not want to hold up the line. However, due to repeated issues, I will now need to verify my order before leaving the window regardless of how busy the drive-through may be.
I hope management will take this feedback seriously and work to improve order accuracy and customer service at this location.
HR
Hawaiian rays
Mar 3, 2026
4.0
This is one of the best McDonalds on the island. They have the same work crew all the time and they seem happy which makes for a good customer experience. The dining room is always clean and just pleasant to sit and dine in. I have noticed that McDonald prices have now be updated to make it more reasonable given the type of food they are serving. You can actually get a chicken sandwich meal with fries, McNuggets and a drink for $5!! That is a winner alone! We are trying not to partake in this type of food too often but when we do, this is a good option in the area vs the competitor.
BS
Bella Sky
Feb 8, 2026
1.0
I had called the store the ask if the lobby was open but before I got a single word out this male worker said “this call is being traced” and hung up I then called back and my call was ignored multiple times never go to this location
What are the regular opening hours for McDonald's at 377 Keahole Street?
McDonald's is open every day from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 10:00 PM every day.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods can I use at McDonald's on Keahole Street?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available.
How can I order food from this McDonald's online?
You can order online through the McDonald's delivery website or use the McDonald's App available on iOS and Android.
Are there nearby places to visit before or after dining at McDonald's on Keahole Street?
Yes, you can visit Tropics Restaurant HI Kai, a local sports bar, or Hawaii Kai Shopping Center for shopping nearby.
What other dining options are close to this McDonald's?
Nearby dining options include ZENSHI Handcrafted Sushi, Assaggio Hawaii Kai café, and Phoenix Chinese Cuisine.
Are there convenient places nearby for health and medical needs when visiting this area?
Yes, nearby health services include The Tooth Doctor dental clinic and The Queen's Health Care Center family practice.
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