Wendy's

3.9
2474 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
630 Puuloa Road, Honolulu, HI
96819, United States

Hours

Reviews

3.9
2,474 reviews
5 stars
1,073
4 stars
707
3 stars
375
2 stars
116
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor order accuracy.

Food Freshness

While some customers enjoyed fresh and hot food, others complained about stale or improperly cooked items, particularly fries and chicken.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and inconsistent quality in food preparation.

Cleanliness

The restaurant was noted for being clean by some, but others pointed out issues like dirty floors and lack of soap in restrooms.

Speed of Service

Drive-thru service was often described as quick, but many customers reported long wait times and slow service during busy hours.
  • OV
    Owen Verhoef
    Dec 29, 2025
    3.0
    The food and speed at which the food came after order were phenomenal. The only thing was that one of the employees had a cigarette and wasn’t afraid to use it when no one was watching.
  • KG
    Keli Griffin
    Dec 7, 2025
    4.0
    Food was decently fresh (for fast food). The salad had a good flavor and there was no wait at the drive through.
  • SP
    stephanie pickett
    Nov 30, 2025
    4.0
    Drive thru was quick and food is always decent.
  • CK
    Chris K
    Nov 3, 2025
    1.0
    Using old fries and nuggets. I would rather wait for fresh food than nasty refried fries and nuggets. Never going back, hope this place shuts downs, otherwise change your ways. Wasted money.
  • VA
    veronica Alaniz
    Oct 30, 2025
    1.0
    If I could give 0 stars, I would. My husband was served a chicken sandwich with raw, uncooked meat inside. This is extremely dangerous and unacceptable. We were shocked and very disappointed, we never expected this from Wendy’s. Serving raw chicken is a serious health risk.

Frequently Asked Questions About Wendy's

Is 630 Puuloa Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's at 630 Puuloa Road, Honolulu, HI?

Wendy's at 630 Puuloa Road is open daily from 6:30 AM to 3:00 AM.