Taco Bell

3.8
473 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7192 Kalanianaole Hwy in Honolulu. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7192 Kalanianaole Hwy, Honolulu, HI
96825, United States

Hours

Reviews

3.8
473 reviews
5 stars
215
4 stars
108
3 stars
65
2 stars
14
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking up to 45 minutes.

Staffing Issues

Many reviews highlighted chronic understaffing, leading to closed dining areas and poor service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and inconsistent quality.

Customer Service

Several reviews noted rude or unhelpful staff, contributing to a negative overall experience.

Dining Experience

The dining area is often closed, forcing customers to use the drive-thru, which has been a major point of frustration.
  • MH
    Mike Hirata
    1 day ago
    5.0
    Open till late on the weekends.
  • TG
    tani gotanda
    2 days ago
    1.0
    Negative and never order from an online for delivery here!!!! They don’t answer the phone or give you a message that your order will not be delivered until over an hour later
  • MS
    Maile Subee
    Nov 8, 2025
    1.0
    they weren’t even busy and forgot multiple things in my order, also if there’s a line don’t even go cause it takes a while to get ur food. Sorry but it’s true.
  • SB
    Shaunasee Brasher
    Oct 31, 2025
    1.0
    HORRIBLE SERVICE! I walked into this location to pick up my mobile order. I arrived to the counter and waited patiently as the women behind the counter making food looked at my annoyed. I finally stated I was here for a pick up, she ten walks over and hands me my bag. I remind her of my drink before she can walk away and as she rolls her eyes and sets my drink on the counter. I proceed to use the restroom (one that really needed to be cleaned but they were apparently short staffed). After using the restroom I proceed to walk to the drink fountain and find that the rim of my cup is damaged but I think it shouldn’t be an issue. I proceed to cap it and walk out to my van, but the lid slips off and my drink splashes EVERYWHERE! Now don’t get me wrong I feel terrible I even says “if you wanna give me the mop I’ll clean it up I am so sorry” the lady behind the counter throws up her hands and yells “great she spilled her drink!” I apologize again. She come around the corner and it’s her mop and proceeds to scold me telling how they are already short staffed and they let me use the bathroom and now I am just giving them another task. For reference there are 3 cars in the drive thru and no one else in the restaurant. Again I feel terrible but I also know proper customer service and you don’t make your customers feel bad over an accident. I ask to speak to the manager. She says she is the manager. I ask for corporates number she refuses. I ask for her name she states “I have no name”. Okay miss no name, that’s fine, I’m sorry that you’re having a bad day, but you’re not going to make me feel bad about you having to do your job. She proceeded to explain how short staffed they are and while I understand that’s unfortunate i don’t staff your job, so if this Taco Bell is so understaffed that me spilling my drink through a whole wrench in their day to day operations then maybe it shouldn’t be open.
  • AZ
    Alex & Zoe
    Oct 28, 2025
    5.0
    Veloci, puliti e gentili.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell on Kalanianaole Hwy?

The drive-through is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to midnight on Friday and Saturday.

Where is Taco Bell located in Honolulu?

Taco Bell is located at 7192 Kalanianaole Hwy, in the Koko Marina Shopping Center, Honolulu, HI 96825.