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Safeway

4.3
(3035 reviews)

Business Details

888 Kapahulu Ave, Honolulu, HI
96816, United States
(808) 733-2600

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 888 Kapahulu Ave, Honolulu, HI. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (808) 733-2600. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
888 Kapahulu Ave, Honolulu, HI
96816, United States

Hours

Reviews

4.3
3,035 reviews
5 stars
1,627
4 stars
878
3 stars
341
2 stars
81
1 star
108

What are people saying?

AI-generated from recent customer reviews

Employee Behavior

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to unprofessional and rude.

Store Cleanliness

Many customers praised the store for being clean and well-organized.

Product Availability

While some customers appreciated the variety of products, others noted issues with items being out of stock.

Pricing Concerns

Several reviews mentioned that prices are higher compared to other local stores, although some customers found good deals.

Customer Service Issues

There were complaints about long wait times at customer service and issues with employee responsiveness.
  • LL
    Lawrence LeBlanc
    Feb 20, 2026
    5.0
    Safeway Kapahulu has everything. The hot food section is awesome, especially if you like breakfast burritos. The donuts are fresh. The self-checkout section is much improved since the initial rollout. I go to this Safeway because the produce section is great. There is an outdoor seating area also, and the lines are usually short.
  • JB
    Jack Black
    Feb 17, 2026
    5.0
    Locating a quality grocery store is a priority, and the Safeway in Kapahulu consistently offers an exceptional shopping experience. Having visited this location several times, I have found the atmosphere to be remarkably welcoming and thoroughly impressive. The primary draw here is the superb poke counter, which features an excellent variety of fresh options. Complementing this is a great selection of hot food available by the pound or prepacked, alongside a good sushi selection. It is also worth noting that the prices are quite reasonable for Hawaii standards. The produce section is equally commendable, boasting an excellent choice of fruits that are always fresh. The environment is impeccable. The cleanliness of the store is top-tier, and the restrooms are kept very clean, which is a rare relief during a busy day. I suspect the staff must be fueled by the very poke they sell, given how efficiently they maintain the aisles. The staff is consistently helpful and professional, making every trip easy. I especially appreciate how the Safeway Member discounts make the final total feel like a victory. To conclude, if you are looking for fresh local flavors, this supermarket is a superb island destination.
  • FH
    Fernando De Hoyos
    Feb 11, 2026
    5.0
    I've been coming here for years, and the staff are consistently friendly and helpful. They provide a wide selection of fresh fruits and vegetables, ensuring I always find what I need. There's a pharmacist available to answer questions, and their liquor store features excellent prices.
  • RP
    ricky pride
    Feb 10, 2026
    2.0
    All Safeway deli/hot food are not the same!! This store fried chicken is rarely fresh compared to the other stores. Today at 5 pm, didn’t have enough chicken for an 8 piece abs he said they weren’t making anymore for the night. So I had to drive to Safeway on Beretania, where chicken is usually hot & fresh.
  • EN
    Edvin Nakamura
    Feb 4, 2026
    1.0
    My experience at this Safeway store was quite disappointing because of how the floor employees behaved. They were unprofessional and seemed not to even have the most basic training in customer interaction. There does not appear to be any or a minimal corporate behavior policy at work. Employees perform as if they are in charge of their own rules, and it is an indication of grave problems concerning management and hiring procedures. Rather than being treated as a customer, I was harassed in the process of trying to buy some basic goods. Shopping in this place is no longer a pleasant experience, not even a fast and casual affair. Due to the lack of proper treatment and professionalism, I would not refer to this place and would highly discourage going there. Customers should be cautious when using self-checkout at this location. I experienced employees physically grabbing my personal belongings, such as my phone, and making improper physical contact without consent. This behavior is alarming and completely unacceptable in a retail environment. I recommend avoiding self-checkout entirely and using a staffed register instead. I believe Corporate Management needs to seriously address employee behavior and provide training for local managers as well as new hires, as it seems there is a lack of guidance. Safeway, based in California, has impressed me during my visits to various locations. Unfortunately, I haven’t had the same experience in Oahu.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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