Safeway

4.2
2637 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 1234 S Beretania St, Honolulu, HI. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (808) 535-1780. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1234 S Beretania St, Honolulu, HI
96814, United States

Hours

Reviews

4.2
2,637 reviews
5 stars
1,375
4 stars
733
3 stars
277
2 stars
99
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for their friendliness, while others are reported as rude and unhelpful.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Product Availability

Frequent complaints about empty shelves and stock issues, making it difficult for customers to find everyday items.

Pricing

Customers find the prices to be high, with some noting that the store is expensive compared to competitors.

Security Issues

Concerns raised about aggressive security measures and treatment of customers, leading to feelings of discomfort.
  • LA
    LJ Andres
    Nov 17, 2025
    5.0
    Lots of available parking elevator or escalator to get to the second floor, where Safeway is. lots of choices at the Safeway products that they have available
  • BB
    Beau
    Nov 13, 2025
    2.0
    This is my usual grocery store. I come here because it makes it convenient to find everything I need, and is well lit and fairly clean. I have had some not great customer service experiences before, but small things easy to brush off. I have noticed several time food that has gone moldy and pointed clerks to it. But since my car has broken down, I have gotten grocery delivery, which the store shoppers have given me poor produce, either half rotten or completely unripe, or have given me the wrong product when I know they have the correct one in stock. I’m pregnant and upset I have to throw away half my produce or cant have my correct cereal. Can’t wait to drive myself to a different grocery store.
  • MW
    Melissa Wilkerson
    Nov 11, 2025
    5.0
    It had the specialty items Iwas looking for. There were a lot of items locked up. Such as hygiene and cleaning products. But it was well organized and clean.
  • KC
    Kamui MF'N Cabais
    Oct 26, 2025
    1.0
    I was rudely told to leave the store by security stating that I had been trespassed previously which is untrue and the guard tried to argue with me about it and wouldnt show me the previous tresspass paperwork to prove that I had been and instead had called hpd. Overall highly unprofessional and rude
  • JC
    Jason Collins
    Oct 22, 2025
    1.0
    Customer service is lost here. All I was trying to find was breakfast sausage, but not frozen. The woman at self checkout decided to tell me she has no idea what breakfast sausage is, looked at me, then said “in Hawaii we eat Portuguese sausage and spam”. I told her and in Hawaii, you also eat breakfast sausage. She had attitude right from the start, then got angry because I tried saying that I’ve bought it at this Safeway for years, they have a whole selection and it’s with the bacon. She begrudgingly got a manager who knew exactly what breakfast sausage is and walked me right to it (they’d moved its location from when I’d last bought it). I tried to be nice and after picking out a couple packs, and going to check out, I showed the First Lady and said this is breakfast sausage. Not because you eat it either breakfast, because yes, you can eat Portuguese sausage for breakfast too, but that the actual label even says “breakfast sausage”. (I was asking for it by its literal name). At this point, she decided to unleash whatever has been eating her soul because she proceeded to raise her voice at me, now several check stands away. Safeway is the most expensive place to buy groceries in Hawaii. The only thing they could have going for them that makes the extra cost worth it would be showing a bit of customer service. So without that? Not worth my time or dollars. I’ll shop elsewhere from now on. Visit was approximately 10pm on 10/21/25.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!