At Papa Johns Pizza in Honolulu, HI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Honolulu pizza for any occasion. Call us for pizza delivery in Honolulu or stop by 611 KAPAHULU AVE for carryout to order the best pizza in Honolulu, along with breadsticks, wings, and more!
Many customers praised the pizza for being delicious and fresh, with specific mentions of the stuffed crust and garlic bread.
Customer Service
There are numerous complaints about rude staff and poor customer service, including issues with order accuracy and responsiveness.
Delivery Issues
Several reviews highlighted problems with late deliveries, incorrect orders, and difficulty reaching the store by phone.
Pricing Concerns
Some customers felt the prices were high for the quality received, with complaints about being overcharged or not receiving expected value.
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Sabrina Lösel
Feb 23, 2026
5.0
Immer wieder gut, schmeckt uns immer Dankeschön! 👍 👍 👍
MF
Myron Fulford
Jan 31, 2026
2.0
I understand if you're running behind but if you know you're app isn't working then a courtesy call would be nice. Standing out for 20 mins is not it.
VH
Vic Hughes
Dec 26, 2025
2.0
I’ve ordered so many times regularly from this location and this is the first time I placed a delivery order because I couldn’t walk or drive from a broken leg. My sister received the pizza like thirty minutes ago and when i finally opened it i could tell the pizza was looking off from their regular crust. The crust is a regular crust but the way they thinned the dough was wayyy too thin so the actual pizza was way too thin. Called the store asked for a replacement the GM Jun said it would take another hour and so I asked for a refund and I’ll deliver it myself and he hung up the phone on me. There’s no one more higher up than him…like I’ve never had any problems before and I really hope it’s just a one time thing or I might have to start ordering from another branch…
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Aithys
Nov 4, 2025
3.0
Pizza was good, but not quite as expected. Service was great.
JW
Jordan White
Oct 28, 2025
1.0
Beware insanely scummy business practices here. I walked in to order, only to see that the menu has no prices listed on it. When I asked the worker at the register if they had anything for me to see the prices before ordering, he just said "no". Forget just restaurants, I have never seen another business in my life that expects you to purchase their products before letting you know how much it costs. Spend your money literally anywhere else. If coming in physically, there are several better restaurants (that actually tell you how much they will charge you before they do so) within a 1 minute walk, and if ordering delivery just call dominos or something.