Brand Certified
McDonald's
3.8(470 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
820 W Hind Dr, Honolulu, HI
96821, United States
Certified by McDonald's • Mar 01, 2026
(808) 377-5101
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
470 reviews
5 stars
198
4 stars
126
3 stars
65
2 stars
29
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often making mistakes with orders.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others experienced issues with cleanliness in the dining area.
- KKKyleFeb 25, 20261.0I can confidently say this is the worst McDonald’s I have ever experienced — and that’s really saying something. If you’re looking for cold food, long waits, and a side of attitude, this is apparently the premier destination in Hawaii. The fries tasted like they were prepared during a previous shift and thoughtfully saved for me. My meal was cold enough that I briefly wondered if it had been stored in a beach cooler. Nothing says “quality service” quite like unwrapping your food and realizing it’s already lost the will to live. As for the customer service — absolutely unforgettable. The staff managed to make ordering feel like a personal inconvenience to them. It’s impressive, honestly, how consistently unfriendly the interaction was from start to finish. No aloha spirit here — unless “aloha” now means “please leave.” Overall, the experience was impressively miserable. There are plenty of other places to eat on the island. Do yourself a favor and choose literally any of them.
- TMTaner MishlerJan 21, 20261.0Absolute garbage attitude from the workers. I order to eat at the restaurant and grabbed a table tent with the number on it. The workers set the tray on the front counter for us to come grab it and yelled our number. They are too lazy to walk across the restaurant to bring the food to the table and act very rude and annoyed about it.
- KKKainalu KealohaOct 3, 20251.0They never gave me all of my order they checked the bag and said it was all there and there drive thru service is very rude
- ECEdwin ChuJul 19, 20213.0Drive through was efficient.
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery service is available daily from 7:00 AM to 10:00 PM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's online or via an app?
You can order via the McDonald’s App available on iOS and Android, or online at https://mcdonalds.smart.link/mjuu1ggdi.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What are some nearby places of interest around this McDonald's?
Nearby places include Aina Haina Shopping Center, First American Title Company, Western Union, and Pieology Pizzeria which customers might visit before or after dining.
Are there other dining options close to McDonald's?
Yes, nearby dining options include Subway sandwich shop, BBQ Town Drive Inn, and Uncle Clay's House of Pure Aloha ice cream shop.
What nearby services could be useful for customers visiting McDonald's?
Nearby services include financial services like American Savings Bank ATM, bike rentals at Bike Hawaii, and a hair salon named Salon & Barber Aina Haina.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website