Brand Certified
McDonald's
3.5(582 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
928 Valkenburgh St, Honolulu, HI
96818, United States
Certified by McDonald's • Mar 01, 2026
(808) 423-9695
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
582 reviews
5 stars
193
4 stars
149
3 stars
90
2 stars
40
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessively long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of quality control.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty tables, restrooms, and overall unkempt conditions.
Staff Attitude
Customer service was often described as rude or indifferent, with staff showing little engagement or appreciation for customers.
Food Quality
The food quality was criticized for being bland, inconsistent, and sometimes served cold or improperly prepared.
- CPCeleste PackerFeb 16, 20261.0This is the worst mcdonalds on island. Ordered 2 orders of pancakes and they gave us one syrup -_- .They always being weird about sauces and takes FOREVER.
- KDKevin DeschênesJan 13, 20261.0This is worst than a thrid world country mc donald. All of the tablets to order are out of order, the tv's behind the counter that are supposed to show the menu are so broken that we cannot even read the menu. Pretty crazy that McDonald's keep this place open, it looks like it's already fallen apart.
- CPChristian-Jacob PanteDec 23, 20251.0Where do I even start? I’ve been coming here for 16 years, my whole life! This McDonalds is seriously falling apart. They are short staffed, thus it is busy every single day. If you want your food it will take 30 min - 1 hour. Even if you order online! Today I came in to get some breakfast, and we decided to get curbside pickup, thinking it would be faster to go inside. Thought wrong! It took 30 minutes for our order. And to add on top of it they couldn’t get the frappe machine working on the day I decide to get a frappe. That is because there were 2 regular workers, 2 managers, and 1 dining person. No cashier at all! That day had 2 people in line and about 5 people waiting for their orders, plus the driver thru, plus the people in the dining room. It was taking so long we ended up going inside to wait for it there! Never go to this McDonald’s. There are many other places in Moanalua to eat for breakfast that would be much faster!
- GPGary PhillipsDec 23, 20251.0Tried to get a milkshake, but as usual, they’re not available! Now I’m stuck in the drive thru, which is particularly slow. I don’t understand how a HUGE organization like McDonald’s can’t figure out how to make a milkshake reliably.
- CFCardiel FernandezDec 5, 20251.0Trash service was in drive through line for 1 hour line bearly moved… corporate needs to fire the manager because obv theyre not doing anything right
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 928 Valkenburgh St, Honolulu?
McDonald's at 928 Valkenburgh St, Honolulu is open 24 hours a day from Monday through Sunday.
When is the drive-through service available at this McDonald's?
The McDonald's drive-through is open 24/7 every day of the week.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Valkenburgh Street?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment methods.
How can I place an order online for delivery from McDonald's?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What types of food and services does McDonald's offer at this location?
The McDonald's offers a variety of menu options including breakfast, sandwiches, burgers, coffee, ice cream, and frozen yogurt, along with services like drive-thru, mobile ordering, WiFi, and gift cards.
Are there nearby places to visit after dining at McDonald's on Valkenburgh St?
Yes, nearby you can visit Moanalua Shopping Center for shopping or enjoy dessert at Baskin-Robbins, located close to McDonald's.
Can I find gas stations near the McDonald's at 928 Valkenburgh St?
Yes, nearby gas stations include Texaco and IES #1531 Texaco, convenient stops if you need fuel before or after your meal.
Are there beauty and nail salons near McDonald's at Valkenburgh Street?
Yes, nail salons such as Nailtek and Forever Nails, as well as beauty salons like Great Clips and Pigtails and Crewcuts, are located nearby for your grooming needs.
Can McDonald's customers enjoy other nearby dining options?
Certainly, nearby dining options include TEX 808 BBQ + Brews, Koa Pancake House, Taco Bell, and Timmy T's Gourmet Grinders Sandwich Shop for diverse tastes.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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