McDonald's

3.8
1704 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
910 Keeaumoku St, Honolulu, HI
96814, United States

Hours

Reviews

3.8
1,704 reviews
5 stars
651
4 stars
471
3 stars
302
2 stars
98
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor attitudes from staff.

Cleanliness Concerns

Many reviews mentioned cleanliness issues, particularly related to the presence of homeless individuals and overall restaurant hygiene.

Food Quality

Mixed feedback on food quality, with some praising freshness while others complained about stale or poorly prepared items.

Positive Staff Interactions

Despite service issues, several customers highlighted friendly and helpful staff members who provided good customer service.

Accessibility Problems

Customers noted confusion regarding operating hours and accessibility for walk-in customers, particularly in relation to drive-thru prioritization.
  • NW
    Nicole Wang
    Dec 29, 2025
    1.0
    Even I was already on site, I was still asked to order on app. Also one time, even I ordered and made payment on app, they didn't allow me to pick up without driving thru. But I couldn't drive thru back then due to I was on a mini bus. They were just being ignoring me saying they dont care if I paid, insisting me on driving thru.....so odd. Don't get why they can make things so hard on customers.
  • JS
    Jose Luis Saldivar
    Dec 29, 2025
    5.0
    I’m impressed Mickey D’s out here was actually good fresh grease, you can tell when you get your fries.
  • AB
    Ame Bartram
    Dec 11, 2025
    4.0
    They forgot my Grinch pickle seasoning for my fries. They always forget something but they are polite.
  • HH
    Henrys w (hanksvoicebox)
    Dec 6, 2025
    1.0
    Incredibly slow. Maybe try cooking more than one hamburger at a time? Also, I was asked to pay $5 more at the window than was displayed on the order screen...???
  • KC
    Kyli C
    Nov 29, 2025
    3.0
    Wouldn't recommend going to this McDonald's. I feel that some of the employees do try and work hard to keep the facility clean, but it is challenging because of the homeless that are in the area and frequent this particular McDonald's on a regular basis. I sometimes feel that the downtown McDonald's is cleaner than this one. Sorry.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 910 Keeaumoku St?

McDonald's at 910 Keeaumoku St offers delivery 24 hours a day, 7 days a week.

Is the drive-through at this McDonald's open all day?

Yes, the drive-through is open 24/7 every day of the week.