McDonald's

3.9
608 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4618 Kilauea Ave, Honolulu, HI
96816, United States

Hours

Reviews

3.9
608 reviews
5 stars
271
4 stars
174
3 stars
74
2 stars
34
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude and impatient service.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.

Speed of Service

While some reviews highlighted fast service, others noted long wait times, particularly in the drive-thru, leading to mixed perceptions of efficiency.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about dirty tables and restrooms.
  • LT
    Lisa Toko-Ross
    Jan 2, 2026
    3.0
    It's McDonalds...what can I say
  • BA
    Brazen Acasio
    Dec 30, 2025
    1.0
    I went drive through with my coworker this morning for breakfast and serve spoiled rice smelt spoiled tasted and look spoiled very disappointing….👎
  • EM
    erik messer
    Dec 2, 2025
    5.0
    So I stopped in to get a daily double meal, my go to quick grub. They messed up the sandwich, but I'm a good way LOL my double had 3 patties,I had never seen such a thing. I got a daily triple!!! Other than that the service here was friendly and prompt. I still wish you could add mac sauce to your sandwich at the kiosk. It's a pain force people to use a kiosk to order and pay then I still have to call a worker over to add mac sauce anyway. Just put a button on the customization options to add mac sauce. I know you can.
  • RT
    Russ Trinidad
    Nov 8, 2025
    5.0
    Fast service, accurate and friendly.
  • CL
    Chelsey Long
    Nov 1, 2025
    1.0
    went to the kahala location at about 5am and no one took my order for ten minutes. After waiting I went back around and noticed 3 cars so I left. The palolo location was even worse; their drive thru times average like 30 minutes, AND THEY GOT THE ORDER WRONG.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 4618 Kilauea Ave, Honolulu?

McDonald's at 4618 Kilauea Ave, Honolulu is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-through service? If so, what are the hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM.