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McDonald's

3.8
(581 reviews)

Business Details

377 Keahole Street, Honolulu, HI
96825, United States
(808) 395-9844
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
377 Keahole Street, Honolulu, HI
96825, United States

Hours

Reviews

3.8
581 reviews
5 stars
243
4 stars
144
3 stars
99
2 stars
24
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Consistency

Many reviews highlighted issues with food quality and order accuracy, with some customers receiving incorrect or poorly prepared items.

Cleanliness

Several customers noted the need for better cleanliness and maintenance in the dining area and restrooms.

Pricing Concerns

There were complaints about high prices relative to portion sizes and food quality, with some feeling that value has decreased.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the environment while others found it crowded and uninviting.
  • HR
    Hawaiian rays
    1 day ago
    4.0
    This is one of the best McDonalds on the island. They have the same work crew all the time and they seem happy which makes for a good customer experience. The dining room is always clean and just pleasant to sit and dine in. I have noticed that McDonald prices have now be updated to make it more reasonable given the type of food they are serving. You can actually get a chicken sandwich meal with fries, McNuggets and a drink for $5!! That is a winner alone! We are trying not to partake in this type of food too often but when we do, this is a good option in the area vs the competitor.
  • JL
    Jessica Lazo
    Feb 13, 2026
    1.0
    El tamaño de las hamburguesas fue demasiado pequeño.
  • BS
    Bella Sky
    Feb 8, 2026
    1.0
    I had called the store the ask if the lobby was open but before I got a single word out this male worker said “this call is being traced” and hung up I then called back and my call was ignored multiple times never go to this location
  • KJ
    Ken Ji
    Jan 1, 2026
    1.0
    Terrible. Gone are the days where fast food was actually cheap and pay a bang for your buck. McDonald’s is the not the place of what it used to be and now a shadow of it’s former self. Portions are downsized and quality of service has gotten worse. Corporate greed has pushed prices as high as consumers would tolerate. Paying close to $6 for a double cheeseburger and $7 for 4 piece nuggets is highway robbery.
  • SM
    Snehal Mane
    Dec 27, 2025
    5.0
    We went there on 27th dec 2025 and the customer associate was very rude. We never felt so insulting at any shop. The associate was rude for everyone.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 377 Keahole Street?

McDonald's is open every day from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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