Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,113 reviews
5 stars
414
4 stars
296
3 stars
193
2 stars
72
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, including broken restrooms and dirty dining areas.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours, with long wait times reported in both drive-thru and in-store.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall sentiment indicated a lack of consistent positive interactions.
- EHEric H3 days ago1.0Why use the app for something as easy as sausage biscuit, hash browns and lemonade and be told go park and we will bring it out to you and 7 minutes later, it comes out. It doesn't make sense...
- BABruce Akioka6 days ago5.0Back in Hawaii! Breakfast at Hawaii McDonald's is great!
- SMStephano MachoDec 31, 20252.0Driveway was packed all the way to the street so I went inside. About 10 patrons waiting. Several orders, including my own, were done but sitting out for over 15 minutes. Requests from us waiting were ignored. No leadership in the kitchen whatsoever to manage basic order flow. Cold, overpriced and slow.
- SGStephanie GumpDec 27, 20254.0Late night pickup. Was fast and still hot although the chicken wrap was cool. Still good. Thanks for being open on the holiday.
- SCSam ChangDec 27, 20251.0Missed all my sauces for multiple McNuggets order today. I called to try to bring it to their attention, but I keeps getting hung up. Also didn’t make the cheese burger plain per request.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3254 Waialae Ave, Honolulu?
McDonald's at 3254 Waialae Ave is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service that is open 24/7.
Can I order delivery or pickup from this McDonald's?
Yes, delivery and same-day no-contact delivery options are available, along with pickup through mobile ordering and McDelivery services.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's location.
Where can I find the official menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there mobile apps to order from McDonald's?
Yes, you can use the McDonald's App available on iOS and Android for mobile ordering and offers.
What nearby businesses can I visit along with McDonald's for a convenient trip?
Nearby you can find Waialae Dental Care for dental services and Servco Subaru Kaimuki if you need automotive services, making it convenient to combine errands with your visit to McDonald's.
Are there nearby places where I can enjoy a different dining experience near McDonald's?
Yes, Taste Tea Inc., a bubble tea and tea room restaurant, and Higoto Japanese Eatery are nearby dining options to consider before or after your visit to McDonald's.
How can nearby transit or shopping centers help me access McDonald's at Waialae Ave?
The Kaimuki Shopping Center nearby provides shopping and music/DVD options, which makes visiting McDonald's convenient during your trip for errands or leisure in the area.