Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,101 reviews
5 stars
412
4 stars
295
3 stars
191
2 stars
71
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during busy hours, with some stating it took over 30 minutes to receive their orders.
Staff Attitude
There were numerous complaints about rude and unprofessional staff behavior, with several customers noting negative interactions with employees.
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including broken restrooms and unclean dining areas.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, others reported issues such as stale fries and unsatisfactory meal preparation.
- JIJosie Ing1 day ago1.0Ordered a quick snack on the app. At 10:30 pm, I waited 20 minutes in the drive through. When I got to the order speaker, they didn't have my order even though it was on my phone and it was the correct location. No alternatives were offered. Just that I'd have to go online to get my money back. When I got to the window, the manager found my order. No apologies. Worst service I've ever received.
- JNjohn nNov 17, 20252.0Today I have bad experience at this McDonald's. The cashier was rude as ever. I requested a change of $1 bill. The bill was sticky, she gave me a attitude. I guest customer is not always right here. The other bad part is the hand dispenser is only for decoration. Because it was. Empty. And I could not wash my hand in the restroom. It was broken again
- MVMark VostiOct 21, 20253.0The ice cream cones had chips out of the sides. A homeless man stood at the counter. Both bathrooms said out of order, then I watched an employee use a key to go in.
- JCJohn CaudillOct 19, 20255.011:53 pm on a Satureday, it was extremely busy, and the wait time was long. However, the employees did a great job overall getting customers taken care of.
- HOHitomi OtagiriOct 17, 20252.0I stopped by McDonald’s late at night to grab an ice cream cone. We ordered through the app, and when we got to the drive-thru, the lady on the intercom seemed like she was in a really bad mood. We heard her yelling at the customer in front of us, and when it was our turn, we gave her our mobile order codes and asked a quick question about the menu. She yelled, “I can’t hear you!” and told us to just move up the drive-thru. The ice cream itself was good, like always, and I’m glad the machine was actually working (which is a plus!). But the attitude just left a sour note to end the night. Hopefully, it was just a rough shift and not the usual experience here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3254 Waialae Ave, Honolulu?
McDonald's at 3254 Waialae Ave is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service that is open 24/7.
Can I order delivery or pickup from this McDonald's?
Yes, delivery and same-day no-contact delivery options are available, along with pickup through mobile ordering and McDelivery services.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's location.
Where can I find the official menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there mobile apps to order from McDonald's?
Yes, you can use the McDonald's App available on iOS and Android for mobile ordering and offers.
What nearby businesses can I visit along with McDonald's for a convenient trip?
Nearby you can find Waialae Dental Care for dental services and Servco Subaru Kaimuki if you need automotive services, making it convenient to combine errands with your visit to McDonald's.
Are there nearby places where I can enjoy a different dining experience near McDonald's?
Yes, Taste Tea Inc., a bubble tea and tea room restaurant, and Higoto Japanese Eatery are nearby dining options to consider before or after your visit to McDonald's.
How can nearby transit or shopping centers help me access McDonald's at Waialae Ave?
The Kaimuki Shopping Center nearby provides shopping and music/DVD options, which makes visiting McDonald's convenient during your trip for errands or leisure in the area.