Brand Certified
McDonald's
3.7(1117 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3254 Waialae Ave, Honolulu, HI
96816, United States
Certified by McDonald's • Mar 01, 2026
(808) 733-1540
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,117 reviews
5 stars
415
4 stars
297
3 stars
194
2 stars
73
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Several reviews highlighted unprofessional and rude behavior from staff, with multiple instances of poor customer service experiences.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
Cleanliness Issues
Customers noted unsanitary conditions, including broken restrooms and dirty dining areas, which detracted from their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the food quality was satisfactory.
- AGAaron Goldman-HenleyFeb 13, 20261.0Got stuck in the drive through line for almost 45 minutes trying to pickup an online order of fries and a drink. Somehow had to wait an additional 5 minutes when we finally made it to the window for our simple order. Less than ideal experience. Side note: If McDonald's actually cared about feedback they would respond to reviews individually. If you look at each negative review, they give a link to submit feedback online through their website. I don't expect any differences here...
- TSTammy StoneFeb 1, 20262.0top
- AKa kJan 13, 20264.0セルフレジで英語かスペイン語を選択できます。タッチパネルでカスタマイズなども選べるので注文は簡単だと思います。世界中で同じ味がもとめられるのは、子連れには強い味方です。
- EHEric HJan 9, 20261.0Why use the app for something as easy as sausage biscuit, hash browns and lemonade and be told go park and we will bring it out to you and 7 minutes later, it comes out. It doesn't make sense...
- SMStephano MachoDec 31, 20252.0Driveway was packed all the way to the street so I went inside. About 10 patrons waiting. Several orders, including my own, were done but sitting out for over 15 minutes. Requests from us waiting were ignored. No leadership in the kitchen whatsoever to manage basic order flow. Cold, overpriced and slow.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3254 Waialae Ave, Honolulu?
McDonald's at 3254 Waialae Ave is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service that is open 24/7.
Can I order delivery or pickup from this McDonald's?
Yes, delivery and same-day no-contact delivery options are available, along with pickup through mobile ordering and McDelivery services.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's location.
Where can I find the official menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there mobile apps to order from McDonald's?
Yes, you can use the McDonald's App available on iOS and Android for mobile ordering and offers.
What nearby businesses can I visit along with McDonald's for a convenient trip?
Nearby you can find Waialae Dental Care for dental services and Servco Subaru Kaimuki if you need automotive services, making it convenient to combine errands with your visit to McDonald's.
Are there nearby places where I can enjoy a different dining experience near McDonald's?
Yes, Taste Tea Inc., a bubble tea and tea room restaurant, and Higoto Japanese Eatery are nearby dining options to consider before or after your visit to McDonald's.
How can nearby transit or shopping centers help me access McDonald's at Waialae Ave?
The Kaimuki Shopping Center nearby provides shopping and music/DVD options, which makes visiting McDonald's convenient during your trip for errands or leisure in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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