McDonald's

3.7
1796 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3299 N Nimitz Hwy, Honolulu, HI
96819, United States

Hours

Reviews

3.7
1,796 reviews
5 stars
719
4 stars
425
3 stars
294
2 stars
125
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Staff Attitude

Feedback indicates a mix of friendly and rude interactions, with some customers experiencing unhelpful or dismissive behavior from staff.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in preparation and freshness, with complaints about incorrect orders.

Cleanliness Issues

Several reviews highlighted concerns about the cleanliness of the restaurant and restrooms, with reports of dirty tables and unsanitary conditions.

Customer Experience

The presence of homeless individuals around the location affected the dining experience for some customers, leading to discomfort.
  • SB
    Sue Burks
    4 days ago
    4.0
    The drive thru was quick and easy, however, I didn't get the ranch sauce I requested. I received sweet and sour.
  • MW
    Mark W
    Nov 12, 2025
    1.0
    Not 24 hours. Put cones in the drive thru and app claimed they were open. Wasted my time and gas driving here.
  • BM
    Broderick Miller
    Nov 1, 2025
    1.0
    They need to change the lady at drive through. She seems like she can't understand English and even when I give clear and very loud instructions of what I want she still can't seem to understand. Get someone new on the drive through. Someone who is gonna understand what I say and won't make me repeat myself 3 times!!
  • RR
    Robert
    Oct 29, 2025
    3.0
    Food was okay. Ordered through that big tablet and thought they were going to bring food to my table. They didn’t and I had to go up front after waiting +20 minutes.
  • EG
    Ernesto Guerrero
    Oct 27, 2025
    5.0
    Love love love this McDonalds Hawaiians are so sweet and kind. They made all the food fresh and hot it was the best McDonald’s I’ve had along with Puerto Rico McDonalds and Japan McDonalds. I just wish the Hawaii exclusive items weren’t sold out

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3299 N Nimitz Hwy, Honolulu?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's provides drive-thru service 24/7 at this location.