Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,391 reviews
5 stars
507
4 stars
342
3 stars
301
2 stars
91
1 star
150
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's filthy conditions, including dirty restrooms and tables.
Service Issues
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Order Accuracy
Many patrons experienced issues with missing items or incorrect orders, indicating a lack of attention to detail.
Atmosphere
The presence of homeless individuals and the overall rundown state of the restaurant contributed to a negative dining experience for some customers.
Food Quality
While some customers enjoyed the food, there were complaints about cold meals and inconsistent quality.
- DTDamon TaylorJan 5, 20262.0There are better McDonald's out there. Below average.
- ESElizabeth SullivanJan 5, 20261.0Dirty, and bathrooms closed.
- FLFrancisco LucasDec 25, 20255.0The Restrooms should be open for customers use....but customers are denied access the Restrooms . Especially when their done with dine in....most customers need use Restrooms. This is bad for business and I've noticed a decline in dine customers.
- RRRDec 10, 20251.0This McDonalds is not fast food. First, the parking and drive thru are nightmares! The logistics of getting into that drive thru line requires blocking traffic on Liliha and also requires gymnastics abilities that no car can do. I decided to go into the restaurant rather than get frustrated. Wrong move. It took me 10 minutes to order and another 25 minutes to receive my order then another 10 minutes trying to exit the parking lot by any exit possible. And that took place with 4 managers working the line. Not only was my order wrong, it did not include condiments or napkins. I’m not crazy enough to return the wrong order. I chalked it up to a total loss of one hour and a meal. Heed my warning and go elsewhere. Did I mention what I paid? It’s too obscene to mention in a PG review.
- VTvera tomDec 9, 20251.0I paid M041 and elected drive through. The cashier said my order was pending. So I showed her my phone that my order was PAID by my VISA. So they refused to give me my order going back and forth. So I told her my order number again and she said your order is for $25. So I told her for sausage and coffee?? So she asked me again what is my order number for the THIRD time! She finally called her manager going back and forth discussing this and asked me again what I ordered. Then they finally printed my receipt for my order. This is Christmas! My order was PAID! They have NO HEART and NO SERVICE MINDED! She even wanted me to pay again and come back if there was a mistake on their part. Are you kidding me??
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's in Honolulu?
McDonald's in Honolulu operates 24 hours a day, 7 days a week, providing round-the-clock service.
When is the drive-through service available at this McDonald's location?
The drive-through service is open 24/7 at this McDonald's in Honolulu, allowing for convenient ordering any time.
What are the delivery hours for McDonald's in Honolulu?
Delivery is available from 6:00 AM to 11:59 PM Monday, Tuesday, Wednesday, and Sunday, and 24 hours from Thursday to Saturday.
Does McDonald's in Honolulu offer contactless delivery options?
Yes, McDonald's provides no-contact delivery services, including same-day delivery to ensure safety and convenience.
Through which apps can I order food from McDonald's in Honolulu?
You can order using the McDonald's App available on iOS and Android, or via their online delivery link.
What payment methods are accepted at McDonald's in Honolulu?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa payment options.
What services does McDonald's in Honolulu provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any grocery stores near McDonald's in Honolulu where I can shop after dining?
Yes, Foodland and Young's Noodle Factory are nearby grocery stores where you can conveniently shop after visiting McDonald's.
What are some nearby medical services I can access close to McDonald's in Honolulu?
Nearby medical services include Dr. Russell G. Tacata's family practice, Liang-Hsien Eli Hahn internal medicine, and Aloha Animal Hospital Associates for pet care.
Are there any recreational or cultural places near McDonald's in Honolulu worth visiting?
Yes, you can visit Koko Head Firing Range, a national park and sports club, or explore the Portuguese Culture Historical Center Oahu and the Portuguese Genealogical & Historical Society of Hawaii after your meal.