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McDonald's

3.7
(1369 reviews)

Business Details

414 N School St, Honolulu, HI
96817, United States
(808) 532-1590
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
414 N School St, Honolulu, HI
96817, United States

Hours

Reviews

3.7
1,369 reviews
5 stars
501
4 stars
337
3 stars
296
2 stars
89
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Location Concerns

The area around the restaurant was described as rundown and unsafe, with reports of homeless individuals nearby.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold meals, missing items, and inconsistent quality.

Staff Performance

Despite some positive mentions of friendly staff, many reviews noted a lack of training and engagement among employees.
  • FL
    Farm LL
    Jan 29, 2026
    5.0
    The young cashier girl with the short haircut was incredibly skilled at customer service and provided excellent service. This McDonald's is very busy, probably because it has a large parking lot.
  • JH
    Jennifer Hendrick
    Jan 25, 2026
    1.0
    Waited 14 mins for two egg mcmuffins at 10am Not a safe area Not recommended
  • MH
    Minette Handy
    Jan 21, 2026
    5.0
    Seemed to be in a rundown area. Only have men's restroom available. My husband stood in front of the door
  • DT
    Damon Taylor
    Jan 5, 2026
    2.0
    There are better McDonald's out there. Below average.
  • FL
    Francisco Lucas
    Dec 25, 2025
    5.0
    The Restrooms should be open for customers use....but customers are denied access the Restrooms . Especially when their done with dine in....most customers need use Restrooms. This is bad for business and I've noticed a decline in dine customers.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Honolulu?

McDonald's in Honolulu operates 24 hours a day, 7 days a week, providing round-the-clock service.

When is the drive-through service available at this McDonald's location?

The drive-through service is open 24/7 at this McDonald's in Honolulu, allowing for convenient ordering any time.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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