McDonald's

3.7
2800 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2476 Kalakaua Ave, Honolulu, HI
96815, United States

Hours

Reviews

3.7
2,800 reviews
5 stars
1,013
4 stars
681
3 stars
592
2 stars
192
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and poor service, with many expressing frustration over understaffing and lack of communication.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and floors, and some customers noted the presence of homeless individuals in the restaurant.

Food Quality

While some customers enjoyed the food, others complained about cold or incorrect orders, and there were mentions of food not being fresh.

Staff Attitude

Feedback on staff attitude was mixed; while some praised individual employees for their helpfulness, others described staff as rude or unmotivated.
  • MB
    Monkey brains
    3 days ago
    1.0
    FOR THE LOCAL SENIORS. THIS LOCATION HAS GOTTEN GREEDY AND RAISED SENIOR COFFEE TO 1.87$ CLEANING OUT YOUR POCKET BUT NOT THE POT!
  • AM
    Amanda M Ching (Amanda Jackson Moonwalker)
    4 days ago
    5.0
    Cool 😎 my order came very fast!!!! I came here to eat after my swim in the ocean at Waikiki Beach! I ordered nuggets and my order came very fast! I didn’t expect my order to come so fast! Happy and satisfied customer!!!
  • RU
    rossana urugutia-callaway
    Jan 5, 2026
    4.0
    McDonald’s in Waikiki is still McDonald’s. I enjoyed the local dishes. Cheaper than other restaurants serving the same. Always busy but wait time weren’t as long as expected.
  • HH
    Honolulu “Home Care” Helpers
    Dec 26, 2025
    5.0
    Marie is giving 100% greeting everyone when they come to the counter teaching them how to use the kiosk showing so much aloha this McDonald's is overwhelming busy but she doesn't miss a Beat corporate would be proud my name is Bruce Hensley I am Mr grateful never leaving Waikiki Hawaii
  • NS
    Nick Sarji
    Dec 23, 2025
    1.0
    Came in to pick up my mobile order. Waited for over 30 minutes, no exaggeration. Eventually managed to get a hold of one of the employees to ask where my food was. Employee turns around and grabs a bag from the kitchen area - apparently my order had been ready for a while, but none of the workers had actually brought it to the front. Obviously everything was cold and the fries were soggy. No offer to get a new batch of fries or even an apology. To add the cherry on top, they had made the order incorrectly (ordered no mayo, had mayo on everything). Ridiculous experience. Shame!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Honolulu, HI?

McDonald's at 2476 Kalakaua Ave, Honolulu, HI is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.